GHASSAN ABDELLATIF

Client relations professional in the healthcare Industry with ten years plus experience in products ranging from both state and federal programs, with competency in benefits and sales in the individual, family and group markets. Proven leadership, team building and motivational abilities in corporate and private settings working across varied demographics – handle multiple projects with ease, able to implement decisions and set effective priorities to achieve immediate and long- term goals.

Knowledge of the healthcare industry regarding products, customer reviews, sales analysis, successfully using QNXT platform to conduct premium billing, re-pricing of claims, provider network management, medical and specialty claims processing. Furthermore, knowledge of Salesforce platform to keep track of customer interactions and sales data, manage leads, contacts, opportunities, and cases.

Responsible for preparation, processing and maintenance of new members and re- enrollment. Proven ability to meet or exceed company sales goals and metrics pertaining to leads, follow up and enrolling prospects into coverages that match their immediate needs.

Profession formulating and implementing corporate procedures with leadership skills set in varied settings dependent on business need. Excellent communication skills and ability to prioritize during times of high work volume. Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.