G'havani Banks
San Antonio
Summary
Customer-focused and dependable professional with experience in food service, delivery, and community support. Skilled in multitasking, problem-solving, and delivering exceptional service while maintaining a positive attitude and reliability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Uber Eats Driver
UberEATS
03.2023 - 05.2025
- Used GPS and navigation tools to plan efficient routes, ensuring timely deliveries and maintaining schedule reliability.
- Managed multiple orders while maintaining accuracy and professionalism.
- Continuously expanded knowledge of local businesses' offerings, staying updated on new menu items, lack of items, or promotions for more informed recommendations to customers when required.
- Achieved +90% satisfactory rating by completing almost 1000 deliveries of goods and products with accuracy and efficiency.
- Handled cash and electronic payments accurately while ensuring correct receipts and orders.
- Resolved customer concerns quickly, ensuring a positive experience.
- Demonstrated excellent communication and time management skills in moderate to fast-paced environments.
Community Kitchen Assistant
San Antonio Food Bank
06.2023 - 03.2025
- Assisted with organizing meal distribution, optimizing workflow, and maintaining efficiency in a fast-paced environment.
- Sorted, packed, and served food accurately, ensuring attention to detail and care for community members.
- Delivered respectful, compassionate, and friendly customer service while maintaining cleanliness and safety standards.
- Collaborated with staff and volunteers to support events and essential services for underprivileged families.
Cafe / Food Service Assistant (Volunteer)
Church Cafe
08.2023 - 06.2024
- Prepared and served food and beverages efficiently to community members in a fast-paced environment.
- Delivered friendly, courteous customer service while accurately taking and fulfilling orders.
- Maintained a clean and organized workspace, ensuring smooth operations and safety standards.
- Promoted a welcoming atmosphere by greeting customers warmly and addressing requests promptly.
- Collaborated with staff and volunteers to provide efficient service during busy periods.
- Demonstrated patience, adaptability, and effective communication when assisting community members.
Favor Runner
Favor Delivery
12.2021 - 08.2023
- Managed multiple orders while maintaining accuracy and professionalism.
- Improved customer satisfaction by providing timely and efficient deliveries.
- Represented H-E-B and partner restaurants with courtesy and reliability.
- Built strong customer relationships by providing personalized grocery and meal deliveries.
- Followed all relevant traffic laws and safety regulations.
UPS Driver Helper
UPS
11.2022 - 12.2022
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Maintained safe handling practices to ensure damage-free deliveries.
- Assisted in delivering time-sensitive packages during peak season with strong attention to detail.
- Supported drivers in handling customer interactions at delivery points.
Dry Ice Crew Member
Mobile Maintenance
02.2019 - 05.2019
- Maintained and restored machinery in the oil field, including cleaning turbines and supporting equipment operation for other team members. Promoted to work alongside the team lead, gaining leadership and technical experience, before transitioning to a role with Favor to focus on family commitments.
Kitchen Crew Member
Papa Johns
11.2017 - 08.2018
- Supported kitchen operations by preparing food efficiently and maintaining high standards of cleanliness and safety.
- Followed strict food safety and operational procedures, contributing to consistent product quality.
- Maintained clean, organized, and trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes, accommodating special requests to meet customer preferences.
- Demonstrated versatility by performing various roles within the kitchen crew, fostering adaptability and teamwork.
- Implemented effective time-management strategies while multitasking during busy shifts, ensuring efficiency without sacrificing quality.
- Assisted with order assembly and occasional register duties, gaining foundational customer service experience.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
Education
High School Diploma -
S.A. Leadership
San Antonio, TX08-2016
High School Diploma -
S.A. Leadership
San Antonio, TX10.2016
Skills
- Team collaboration
- Time management
- Conflict Resolution & Problem-solving
- Adaptability & Multitasking
- Experienced in fast-paced Customer service roles
- Safe Food Handling(Certified) & Sanitation
- Active Listening and Guest Satisfaction
- Strong Verbal and Written communication
- Dependable & Punctual
- Patient & Empathetic
- Professional & Friendly demeanor
- Point of Sale (POS) systems
Certification
- Food Handlers Certificate
Timeline
Cafe / Food Service Assistant (Volunteer)
Church Cafe
08.2023 - 06.2024
Community Kitchen Assistant
San Antonio Food Bank
06.2023 - 03.2025
Uber Eats Driver
UberEATS
03.2023 - 05.2025
UPS Driver Helper
UPS
11.2022 - 12.2022
Favor Runner
Favor Delivery
12.2021 - 08.2023
Dry Ice Crew Member
Mobile Maintenance
02.2019 - 05.2019
Kitchen Crew Member
Papa Johns
11.2017 - 08.2018
High School Diploma -
S.A. Leadership
High School Diploma -
S.A. Leadership