Ghaws Shirzai
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Aide
IRC
Oakland , CA
08.2023 - Current
- Participated in community outreach activities to promote awareness of services offered by the organization.
- Assessed client needs through interviews and assessments of family dynamics, economic situation, and health status.
- Gathered information from clients regarding their financial status and living arrangements.
- Collaborated with social workers to support patients.
- Guided clients through transition to independent living within community.
- Maintained accurate records and documented client data in company databases.
- Assisted individuals with completing social service application forms and gathering factual information.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Maintained accurate records of client interactions in the agency database system.
- Facilitated communication between clients, caseworkers, and other stakeholders involved in a case.
- Monitored progress of cases to ensure that deadlines are met.
- Helped clients work through appeals processes for denied services.
- Collaborated with other organizations to locate resources for clients such as housing assistance or job training programs.
- Coordinated transportation for clients to medical appointments or court proceedings as needed.
- Maintained complete and accurate records of applications, forms and referrals.
- Worked with cross-functional teams to achieve goals.
- Modified existing software systems to enhance performance and add new features.
- Completed day-to-day duties accurately and efficiently.
Lead Installer
Elite Cabinet
San Francisco , CA
01.2021 - 07.2023
- Followed building standards and codes during unit installations.
- Completed scheduled appointments on time to drive quality service.
- Communicated with distributors to acquire necessary equipment for projects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Submitted detailed service order ticket upon job completion.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Reviewed existing documentation to identify areas needing improvement or additional information.
- Prepared detailed reports on installation progress throughout the duration of each project cycle.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Surveyed job sites to identify positions and locations for equipment.
- Provided regular updates on project progress to stakeholders at all levels.
- Ensured that all cabling was properly connected in accordance with industry standards.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Provided exceptional customer experiences to service recipients.
- Created detailed installation plans for new projects while ensuring customer satisfaction.
Education
Bachelor's - International Relations And Affairs
Preston University
Islamabad Pakistan12-2019
Skills
- Microsoft Access
- Application Processes
- Data Confidentiality
- Grounding Techniques
- Document Management
- Problem-Solving
- Quality Assurance
- Case File Management
- Adaptive Learning
- Strong Work Ethic
- Project Management
- Documentation Skills
- Presentation Skills
- Computer Skills
Affiliations
- Guide and Incourage newly refugees how to be Independent.
- Collect all data and store them into organization database.
- work in Organization servers Like Box. ETO, IRIS to secure data and maintain
- complete daily task
- communicate with all team members daily bases
- Play Soccer
Certification
- Google Project Management Certificate
- Certificate of Participation in Conference United Of Pakistan: Peaceful and Prosperous
- Certificate of AWS Cloud Practitioner Training
Languages
English
Full Professional
Persian
Native/ Bilingual
Urdu
Full Professional
Hindi
Full Professional
Punjabi
Limited
Spanish
Elementary
Websites
Introduction
Hi I'm Ghaws shirzai moved to United State of America four year ago and I'm always eager to learn new things but technology Geek was always inside me in my Childhood I used to grab damage hardware and start to fixing them sometimes I fixed them and sometime I couldn't but I took it as lesson and never give up and I never had an Opportunities before back home but now that I'm here I have and I don't want to waste time and I'm presuming to get my AWS certificates and till then I want to Start in entry level position on this growing Organization and to contribute for this organization success and I'm a quick learner , problem solving,
Timeline
Case Aide
IRC
08.2023 - Current
Lead Installer
Elite Cabinet
01.2021 - 07.2023
Bachelor's - International Relations And Affairs
Preston University
- Google Project Management Certificate
- Certificate of Participation in Conference United Of Pakistan: Peaceful and Prosperous
- Certificate of AWS Cloud Practitioner Training
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