Ghazi Afzal Khan
Doha,Doha
Summary
Driven by results, I leveraged my expertise in office administration and exceptional client relations at Khan & Co Construction Company to streamline processes, enhancing efficiency and service quality. Skilled in document management and interpersonal communication, I consistently exceeded performance metrics, fostering lucrative relationships and driving revenue growth in competitive environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Khan & Co Construction Company
01.2021 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
Admin Officer
Metropolitan School of Business and Management UK.
09.2018 - 12.2020
- Office Management
- Documents Handling
- Meeting and Events
- Record Keeping
- Human Resource Support
- Student services and Communication
- Coordination with Academic Departments
Relationship Manager
National Bank of Pakistan Funds
03.2018 - 08.2018
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Sales Officer
Jubilee Life Insurance Co
03.2016 - 07.2017
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Connected with prospects through trade shows, cold calling and local-area networking.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Education
Master of Arts - International Relations
Abdul Wali Khan University Mardan
Mardan Pakistan2016
Skills
- Customer and client relations
- Office Administration
- Data Entry
- Document Control
- Clerical Support
- Documentation and Recordkeeping
- Business Administration
- Document Management
- Filing and data archiving
Languages
Urdu, Pashto
Native language
English
Advanced
C1
Timeline
Administrative Assistant
Khan & Co Construction Company
01.2021 - 12.2023
Admin Officer
Metropolitan School of Business and Management UK.
09.2018 - 12.2020
Relationship Manager
National Bank of Pakistan Funds
03.2018 - 08.2018
Sales Officer
Jubilee Life Insurance Co
03.2016 - 07.2017
Master of Arts - International Relations
Abdul Wali Khan University Mardan
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