GHAZI ALANAZI

As a Response Security Officer at NEOM, Saudi Arabia, I ensure safety by patrolling and monitoring facilities. I quickly respond to security incidents, manage access control, and operate CCTV cameras. I prepare incident reports, help with emergency plans, and provide customer service. I worke with local law enforcement when needed, using strong observation skills and security technology.

As a Customer Service Specialist at SGS in Alula, Saudi Arabia, I assisted passengers with ticketing and boarding passes. I provided excellent customer service by answering questions, resolving issues, and ensuring a smooth travel experience. My duties included checking in passengers, verifying travel documents, and helping them with the boarding process. I handled customer complaints professionally and worked with airline staff to manage flight schedules and updates.