Summary
Overview
Work History
Education
Skills
Working with retail selling and making a online business
Timeline
Generic

Ghazwan Hamza

Chicago,IL

Summary

A proven delivery driver with a track record of ensuring timely deliveries and maintaining a clean driving record, as demonstrated during tenure at Geantos Trucking Company. Skilled in GPS navigation and exceptional customer service, excels in route planning and efficiency, consistently achieving high customer satisfaction. Fluent in English and Arabic, effectively manages and exceeds delivery expectations.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Domino's Pizza
05.2023 - Current
  • Delivered pizza to customer doorsteps and business offices
  • Completed on-time deliveries by selecting optimal routes
  • Maintained positive attitude in fast-paced, customer-focused environment
  • Worked scheduled hours and took on extra shifts during holidays and busy periods
  • Handled customer inquiries and complaints professionally
  • Avoided delivery delays by carefully planning routes
  • Operated vehicle safely in congested areas with no traffic violations
  • Completed rush deliveries on tight schedules to meet customer needs
  • Used maps, followed instructions, and utilized GPS technology for deliveries

Delivery Driver

Geantos Trucking Company
01.2022 - 02.2023
  • - Operated vehicle safely in congested areas with no traffic violations
    - Completed rush deliveries on tight timetables to meet customer needs
    - Used maps, followed instructions, and employed GPS technology for deliveries
    - Tracked fuel costs with detailed mileage and fuel reports
    - Ensured on-time deliveries by selecting efficient routes
    - Maintained positive attitude in customer-focused, fast-paced environment
    Verified delivery accuracy against order forms
    - worked scheduled hours and took additional shifts during holidays and busy periods
    - Communicated with dispatchers to stay updated on route and schedule changes
    - Inspected and maintained vehicles to ensure safe operation
    - Drove trucks in urban and rural areas for high-volume deliveries
    - Planned quickest and safest routes using organizational skills

Cashier

Dunkin' Donuts
02.2020 - 10.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedules and extra shifts to meet business needs.
  • Greeted customers entering our store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged, and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in the computer system.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Process refunds and exchanges in accordance with company policy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills, and customer inquiries.

Education

Bachelor of Science - Mechanical Engineering

North Park University
Chicago, IL

Bachelor of Science - Computer Science

Northeastern Illinois University
Chicago, IL
05.2025

Skills

  • GPS Navigation
  • Commercial driving
  • Product Promotion
  • Order Verification
  • Dispatch Communication
  • Route Planning
  • Time management skills
  • Customer Service
  • English and Arabic Fluency
  • Safe Driving

Working with retail selling and making a online business

I have an online business from eBay where I sell products from here in the U.S. 

Timeline

Delivery Driver

Domino's Pizza
05.2023 - Current

Delivery Driver

Geantos Trucking Company
01.2022 - 02.2023

Cashier

Dunkin' Donuts
02.2020 - 10.2021

Bachelor of Science - Mechanical Engineering

North Park University

Bachelor of Science - Computer Science

Northeastern Illinois University

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Ghazwan Hamza