Summary
Work History
Education
Skills
Languages
Interests
Timeline
Cashier
Ghelka Ibarra

Ghelka Ibarra

Newport News,Virginia

Summary

Proven team leader and safety advocate with experience at Busch Gardens Williamsburg, skilled in policy compliance and enhancing customer service. Excels in emergency procedures, maintaining a 100% safety record. Expertise in fostering team training and hospitality has significantly improved guest satisfaction and operational efficiency.

Possesses versatile skills in project management, problem-solving, and collaboration. Offers a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success while further developing professional skills. Brings a positive attitude and a commitment to continuous learning and growth.

Work History

Ride Operator

Busch Gardens Williamsburg
09.2024 - 12.2024
  • Latched safety gate after guests entered and exited to avoid unauthorized access to the attraction area.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Cleaned rides and attractions to reduce the spread of germs and bacteria.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements.
  • Resolved guest issues by identifying the source of complaint and formulating corrective action with a supervisor.
  • Operated a variety of amusement park rides and monitored passenger safety and comfort.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Followed safety procedures for operating loading and unloading passengers from amusement park rides.
  • Fostered communication between ride operators and other amusement park personnel to support operations.
  • Inspected and maintained amusement park ride equipment by safety regulations.
  • Demonstrated proper use of safety harnesses and other safety equipment.
  • Constructed displays and easy-to-read signage to help guests navigate the attractions area.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
  • Delivered information and details of interest about the facility to visitors.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Education

Woodside High
Newport News, VA
06-2026

Skills

  • Policy compliance
  • Safety reporting
  • Emergency evacuation procedures
  • Operation and control
  • Customer service
  • Hospitality and accommodation
  • Behavior management
  • Team Training

Languages

Spanish
Native or Bilingual

Interests

Makeup: Experimenting with new looks, learning techniques, or following beauty trends

Skincare: Testing products, researching ingredients, or crafting a personalized skincare routine

Hygiene: Exploring self-care habits, maintaining oral care routines, or trying fresh fragrances

Sports: Playing soccer, basketball, swimming, or just watching games

Fitness: Working out, yoga, or martial arts

Reading/Writing: Novels, comics, journaling, or creative writing

Timeline

Ride Operator

Busch Gardens Williamsburg
09.2024 - 12.2024

Woodside High
Ghelka Ibarra