Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ghita El Moutaoukil

Orlando,FL

Summary

Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.

Overview

2
2
years of professional experience

Work History

Administrative Coordinator

Groupe Scolaire August Delacroix
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.

Manager's Assistant

Orlando Market INC
07.2023 - Current
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Scheduled meetings and managed calendar.

Medical Assistant Student Intern

Epilepsy Center Orlando
01.2023 - 07.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Store Manager

Amazon
01.2022 - 04.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Bachelor of Science - Biomedical Sciences

Valencia College
Orlando, FL
05.2024

Medical Assistant Certificate - Medical

Concorde Career Institute - Orlando
Orlando, FL
01.2024

High School Diploma -

Lycée Victor Hugo
2017

Skills

  • Handling Complaints
  • Coordinate Schedules
  • Calendar Management
  • Continuous Improvement Process
  • Mobility Assistance Needs Understanding
  • Medical Records Management
  • Customer Service
  • Equipment and Instrument Sterilizatoin
  • Complex Problem-Solving
  • Preparing Summaries
  • Inventory Management
  • Patient Assessments
  • Exam Room Preparation
  • Performs other duties as assigned
  • Responsible for escalating calls appropriately according to procedures
  • Schedules patient appointments according to scheduling protocols/guidelines
  • Speaks 4 languages fluently
  • Expert in technology

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working

Timeline

Manager's Assistant

Orlando Market INC
07.2023 - Current

Medical Assistant Student Intern

Epilepsy Center Orlando
01.2023 - 07.2023

Store Manager

Amazon
01.2022 - 04.2023

Administrative Coordinator

Groupe Scolaire August Delacroix

Bachelor of Science - Biomedical Sciences

Valencia College

Medical Assistant Certificate - Medical

Concorde Career Institute - Orlando

High School Diploma -

Lycée Victor Hugo

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Ghita El Moutaoukil