Gia Bascom
The Bronx,NY
Summary
Human Resources and Payroll Specialist with 6-year background in payroll processing and accounting. Over two years spent in current role, working in Human Resources with a focus on employee benefits, worker's compensation and payroll. Enjoy working with people, helping find the right fits for roles in a company, and ensuring that employees are treated fairly in the workplace. Inspiring to advance my HR career by discovering a position where I can continue to broaden my skills in the field of Human Resources.
Overview
14
14
years of professional experience
Work History
Human Resources & Payroll /Benefits Manager
Nebraskaland
Bronx, NY
01.2023 - Current
- Payroll Processing for approximately 500 employees weekly
- Ensured accurate and timely payroll processing for over 400 employees, adhering to federal and state regulations.
- Preparation of payroll checks and reports for over 100 clients ranging from $0 to over $6.5 million in annual gross payroll.
- Affordable Care Act Tracking and Reporting
- Benefits Enrollment and Maintenance
- New Hire and Termination Process
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Audited benefit programs and agreements to optimize service delivery.
- Assisted employees with understanding their benefits packages, addressing concerns promptly and professionally.
- Experience completing payroll audits, and submitting retirement contributions and health insurance remittances.
Senior Payroll Specialist
Dnata Catering Corporate
Yonkers, NY
01.2021 - 01.2022
- Processed payroll for over 1000 employees across 7 States weekly.
- Managed payroll for over 1000 employees across 7 states, ensuring timely and accurate payments.
- Reduced manual entry errors by automating data input tasks, enhancing overall payroll accuracy.
- Assisted in development of company-wide policies related to pay structure adjustments and bonus calculations based on performance metrics.
- Served as primary liaison between HR department and external payroll service providers, ensuring seamless collaboration for optimal results.
- Work with live banks and online banking systems to make deposits and reconcile payroll, operating, and other client accounts.
- Work with clients' point of sale systems to enter day to day sales receipts.
- Implemented time-saving procedures for handling garnishments and deductions, reducing processing errors and improving efficiency.
- Processed timecards and payroll data for team of employees.
Payroll Manager
Mechanical Installation Corp
Bronx, NY
04.2016 - 01.2021
- Thorough experience of payroll process from new hire reporting to the end point of processing W-2s.
- Processing 3 client payrolls per day, amounting to approximately 300 payroll checks per week.
- Calculate and remit all federal and state payroll tax payments.
- Work both independently and team player with top management to identify and resolve various payroll and employment related issues.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
Optical Assistant/ Front Desk Receptionist
FYI Doctors
Toronto, Canada
01.2010 - 01.2016
- Assisted with various office tasks during tax season, including organizing client files, communicating with clients, and performing administrative duties.
- Prepared basic tax returns, assembled tax returns, and aided in bookkeeping and payroll work.
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Implemented a patient follow-up system to ensure satisfaction with eyewear purchases and address any concerns, leading to higher customer retention rates.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Education
Bachelor of Arts - English
Ryerson University
Toronto, Canada05.2012
Skills
- 6 years payroll experience
- Employee Relations
- Personnel records maintenance
- Ability to prioritize and meet deadlines
- Proficient in Microsoft Excel
- Payroll Administration
- Excellent written and interpersonal communication skills
Skills
Accounting, Accounting Software, administrative duties, banking, Basic, Benefits, bookkeeping, business writing, interpersonal communication, communication skills, interpersonal skills, client, clients, customer service, government, Human Resources, insurance, inventory, Excel, office, Power Point, Microsoft Word, organizational skills, organizing, organization skills, Payroll, processes, QuickBooks, reporting, retail, Safety, selling, sales, tax,
Timeline
Human Resources & Payroll /Benefits Manager
Nebraskaland
01.2023 - Current
Senior Payroll Specialist
Dnata Catering Corporate
01.2021 - 01.2022
Payroll Manager
Mechanical Installation Corp
04.2016 - 01.2021
Optical Assistant/ Front Desk Receptionist
FYI Doctors
01.2010 - 01.2016
Bachelor of Arts - English
Ryerson University
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