Gia Moore
Westfield,US
Summary
Dedicated and determined professional with over 5+ years of combined multi-faceted marketing, partnership management, and project coordination experience. Specializing in cross-department tasks/project planning, marketing coordination, and vendor management. Passionate about serving in all aspects of the education sector and people/program development. Finds fulfillment in assisting individuals of all ages, regardless of their circumstances. Committed to maintaining high professional and personal standards, ensuring growth and quality in work. Built a mission-centered foundation to effectively serve, support, and strengthen the future.
Overview
7
7
years of professional experience
Work History
VOLUNTEER ENGAGEMENT AND PROJECT COORDINATOR
LAMBDA CHI ALPHA
07.2024 - Current
- Leads and contributes to the People Development team, which includes alumni and volunteer engagement/management in a non-profit organization
- This position requires both internal data knowledge and business development to contribute to the execution of a service oriented mission
- Project/Product development and management to improve volunteer engagement, alumni support, and overall nonprofit mission effectiveness. This includes idea culmination, process refinement, and leading discussions with executive teams
- The team also was charged with a new Alumni experience for LCA. This includes vision creation, timeline, case studies, SOP’s, and creating a new website
- Developed and coordinated all aspects of a Graduating Senior Program – a first for the organization
- The goal of this project was to bridge the gap between graduating colligates to being active and participating alumni
- Provide exceptional internal and external communication service to alumni, students, volunteers, and staff by responding to inquiries, providing explanations, and instructions
- This includes troubleshooting, information requests, data reporting, and background check clearances
- Lead data migration and project management efforts from Monday to Salesforce. This included automation, email automations, data scrubbing, efficiency changes, etc.New SOP’s were also curated and captured, while also leading onboarding efforts for new systems
- Event coordinated and development for NAC 2025 and HASNAC 2024
- Took lead on partnerships and campaign/fundraising development with the American Red Cross Association and national alumni associations
PROJECT + PARTNERSHIP COORDINATOR
WS AUDIOLOGY
03.2022 - 07.2024
- Created purchase orders, tracked shipments, built expense reports, and monitored inventory levels; this resulted in a 50% reduction of time spent on projects for department in 2023
- Created an organized system of records including documents such as contracts, invoices, change orders which was critical for project efficiency
- Main point of contact for all item/swag, partnerships, vendor, and print projects
- This included design assistance, brand compliance, scheduling, and all associated with ordering processes while maintaining vendor relationships
- Coordinated with internal departments to ensure that all necessary paperwork was completed prior to making payments to vendors - a 25% increase in project delivery
- Created training outlines and facilitated in training sessions focusing on new tools or techniques that led to improve overall productivity within the organization by +5% (Airtable, RoboHead, etc.)
- Scripted, designed, and taught compliance course which is now a company requirement for all onboarding to new hires internationally
- Assists with both B2C, B2B, and government services teams to ensure marketing goals are concise and brand is effective in increasing companywide goals and customer/vendor quality of life
DIGITAL MARKETING SPECIALIST
WS AUDIOLOGY
10.2021 - 03.2022
- Designed websites, landing pages and infographics with Photoshop or Wordpress leading to 20% increased web traffic in 2022
- Analyzed website performance metrics where opportunities were identified for improvement in user experience and conversions
- Managed content creation and increased organization's online presence by creating and updating web pages, product releases, and social media profiles
PROJECT COORDINATOR
LEARNING.COM
03.2021 - 10.2021
- Created content and nurtured brand presence over a multitude of social media
- Analyzed website performance metrics to identify opportunities for improvement in user experience and conversions
- Interpreted data and forecasted digital metrics in a self-created Tableau data dashboard that I presented to the CEO
- This was crucial to discuss areas of improvement and trends to effectively describe and spread the mission of bettering school systems by STEM education
ARTISTIC/WEDDING MODEL
Freelance
09.2021 - Current
K-12 EDUCATION DEVELOPMENT INTERN
Indianapolis Chamber Orchestra
01.2018 - 10.2021
Volunteer
Humane Society For Hamilton County
09.2023 - Current
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Volunteer
Good News Ministries
03.2023 - Current
- Organized donations from local businesses and community members, showcasing resourceful problem-solving capabilities
- Listened actively and offered emotional support to residents facing difficult situations
- Raised awareness about homelessness through volunteering at events, social media campaigns creation, and fundraising
Education
Bachelor of Science -
05.2021
- Honor Roll [2021]
- Private Violin Lesson Teacher for K-12
- Professional Development: Project Management: Entry
Skills
- Salesforce Administrator
- CAPM project Lifecycle (PLC)
- Project & Portfolio Management processes
- Software Development Lifecycle (SDLC)
- Waterfall
- Agile
- Canva
- Monday
- Robohead
- Salesforce
- Wordpress
- Tableau
- Mailchimp
- Jiro
- Hubspot
- Kajabi
- Google CRM
- Hootsuite
- Airtable
- Asana
- Microsoft Products
- Adobe
Extra-Curricular Activities
Violin Private Lesson Administrator God Behind Bars + Filter of Hope Volunteer work
Awards
- 2021 University of Indianapolis Concert Competition Winner
- Honored Soloist for 2020-2021 Chamber Orchestra Season for University of Indianapolis
Timeline
VOLUNTEER ENGAGEMENT AND PROJECT COORDINATOR - LAMBDA CHI ALPHA
07.2024 - Current
Volunteer - Humane Society For Hamilton County
09.2023 - Current
Volunteer - Good News Ministries
03.2023 - Current
PROJECT + PARTNERSHIP COORDINATOR - WS AUDIOLOGY
03.2022 - 07.2024
DIGITAL MARKETING SPECIALIST - WS AUDIOLOGY
10.2021 - 03.2022
ARTISTIC/WEDDING MODEL - Freelance
09.2021 - Current
PROJECT COORDINATOR - LEARNING.COM
03.2021 - 10.2021
K-12 EDUCATION DEVELOPMENT INTERN - Indianapolis Chamber Orchestra
01.2018 - 10.2021
University of Indianapolis - Bachelor of Science,
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