Giacomo Andreoli
Vineland,NJ
Summary
Results-driven Management professional with 21 years of experience in logistic operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Stocking Associate
Walmart
Vineland, NJ
01.2025 - Current
- Replenished items to maintain stock availability.
- Lifted materials of varied weights on regular basis.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Assisted customers in locating products on the shelf or in the backroom.
- Provided excellent customer service by responding courteously to inquiries.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Received shipments of merchandise and stocked shelves according to store requirements.
- Broke down and discarded empty packaging and boxes after stocking products.
- Palletized merchandise for easy movement to sales floor locations.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Worked effectively in team environments to make the workplace more productive.
Operations Manager
EH Transportation Inc
Tinton Falls, NJ
04.2022 - 02.2024
- Prepared staff work schedules and assigned team members to specific duties.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Addressed customer concerns with suitable solutions.
- Supported accident investigations and prepared related paperwork.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Enforced federal, state, local and company rules for safety and operations.
- Delegated work to staff, setting priorities and goals.
- Hired and onboarded team members to meet immediate and expected demand.
- Oversaw financial management, budget management, accounting and payroll activities.
- Created company handbook to document corporate policies and procedures.
- Completed day-to-day duties accurately and efficiently.
Operations Manager
TS Delivery Services Inc
Cherry Hill, NJ
06.2019 - 04.2022
- Prepared staff work schedules and assigned team members to specific duties.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Addressed customer concerns with suitable solutions.
- Responded to information requests from superiors, providing specific documentation.
- Supported accident investigations and prepared related paperwork.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Presented performance and productivity reports to supervisors.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Delegated work to staff, setting priorities and goals.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Hired and onboarded team members to meet immediate and expected demand.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Oversaw financial management, budget management, accounting and payroll activities.
- Created company handbook to document corporate policies and procedures.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Business Owner/Operator
A2B Express Corp
Vineland, NJ
04.2002 - 06.2019
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised staff, managed payroll and ensured compliance with labor regulations.
- Delegated work to staff, setting priorities and goals.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established relationships with banks and other funding sources to secure financing for operations.
- Provided leadership through coaching employees on best practices for problem solving.
- Took care of escalated customer concerns to increase satisfaction.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Negotiated contracts with vendors and suppliers to reduce operating costs.
- Interviewed, trained and supervised employees.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Circulation District Sales Manager
Atlantic City Press
Pleasantville, NJ
02.1998 - 04.2002
- Resolved customer complaints regarding sales and service.
- Attended weekly regional manager meetings to report on progress against targets set by corporate headquarters.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Skills
- Performance Monitoring
- Customer Service
- Maintenance Planning
- Business Planning
- Team Leadership
- Schedule Oversight
- Logistics Management
- Workforce Management
Accomplishments
- Purple Promise Award for going above and beyond for customer service Experience FY09
- Safety Excellence - Zero Preventable accidents FY13
- Contractor of the month (5X)
- Nominated for Contractor of Year FY13
Interests
- Spending time with family
- Music
- Cars
- Disney
References
References available upon request.
Timeline
Stocking Associate
Walmart
01.2025 - Current
Operations Manager
EH Transportation Inc
04.2022 - 02.2024
Operations Manager
TS Delivery Services Inc
06.2019 - 04.2022
Business Owner/Operator
A2B Express Corp
04.2002 - 06.2019
Circulation District Sales Manager
Atlantic City Press
02.1998 - 04.2002
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