Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Able to communicate with more parties thanks to Spanish speaking ability.
Overview
2
2
years of professional experience
Work History
Cashier/Head Waiter
Diana Padron
07.2023 - 08.2023
Manned front cash register and worked behind counter.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Greeted new customers, discussed specials, and took drink orders.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
Made various salads, smoothies, oats, toasts, and snacks.
Hostess
Mirna Reyes
01.2023 - 04.2023
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Kitchen Manager
Brian Flynn
09.2021 - 03.2022
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.