
Motivated and adaptable professional with experience managing client communication, tracking leads, and supporting high-volume operations. Skilled in relationship-building, problem-solving, and delivering a polished customer experience across email, phone, and digital platforms. Fast learner who excels in fast-paced environments and brings strong organization, follow-through, and bilingual communication to support revenue growth and client satisfaction.
• Supported executives in a real estate investment environment, managing calendars, communications, and daily priorities.
• Coordinated property showings, client meetings, and investor calls, ensuring all logistics were accurate and timely.
• Acted as first point of contact for clients, leads, and vendors; delivered professional communication across phone, email, and text.
• Managed CRM entries, tracked leads, updated records, and assisted with follow-up to support acquisitions and sales cycles.
• Prepared basic documentation including intake forms, appointment notes, and deal-related correspondence.
• Maintained organized digital files and streamlined office processes to support executive workflows.
• Communicated with clients, gathered information, and provided updates to support case progression.
• Prepared clear and professional written communication, improving client understanding and engagement.
• Maintained organized files and documentation to streamline workflows and support cross-team coordination.
Member, Alumni Association