Giana Carreon
Napa,CA
Summary
Friendly and reliable individual with strong ability to work well in team settings and provide excellent customer service. Possesses understanding of fast-paced and people oriented skills, combined with skills in maintaining cleanliness and organization. Aims to enhance guest satisfaction and contribute positively to dynamic environments.
Overview
3
3
years of professional experience
Work History
Server Assistant
Moss and Vine
11.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Assisted with dining room set up prior to and after service period.
Server
Atria Senior Living
01.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Social Work
Napa Valley College
Napa, CA12-2025
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Hospitality service expertise
- Flexible schedule
- Memory retention
Affiliations
- Social workers in Child Welfare
- Women’s Advocate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Learning new cooking techniques and expanding my culinary skills
- Playing Sports
- Gardening
- Music
- Creative Writing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Volunteer Work
- Martial Arts
- Gym Workouts
Timeline
Server Assistant
Moss and Vine
11.2023 - Current
Server
Atria Senior Living
01.2022 - 11.2023
No Degree - Social Work
Napa Valley College
Similar Profiles
Dawn HunterDawn Hunter
CEO at Vine Studios/ Vine PMU AcademyCEO at Vine Studios/ Vine PMU Academy
Amanda NapoliAmanda Napoli
Volunteer at Vine Church TorontoVolunteer at Vine Church Toronto
Kohen BrooksKohen Brooks
Kitchen Cook at Vine and BarrelKitchen Cook at Vine and Barrel