Summary
Work History
Education
Skills
Timeline
Generic

Giana Lynom

Fort Myers ,FL

Summary

Shift Lead at Walgreens with a strong focus on customer service and team motivation. Successfully trained new employees while enhancing sales proficiency and cash handling accuracy. Recognized for resolving customer complaints effectively, fostering a welcoming atmosphere, and maintaining high safety standards, ensuring operational excellence and satisfaction.

Work History

Shift Lead

Walgreens
11.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

South Fort Myers High
Fort Myers, FL
05.2024

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Sales proficiency
  • Production leadership
  • Team leadership
  • Cash handling
  • Positive attitude
  • Sales and upselling

Timeline

Shift Lead

Walgreens
11.2024 - Current

South Fort Myers High