Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giana Moore

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Pizza Hut
10.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Analyzed sales figures and identified areas for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.

Education

High School Diploma -

Stevens High School
San Antonio, TX
06.2023

Skills

  • Individual and Team Goals
  • Cash Handling
  • Staff Training
  • Inventory Counts
  • Employee Relationships
  • Role Modeling
  • Restaurant Operation
  • Shift Scheduling
  • Team Supervision
  • Billing and Payment Processing
  • Team Leadership
  • Client Service

Certification

ServSafe

Timeline

Shift Leader

Pizza Hut
10.2020 - Current

High School Diploma -

Stevens High School

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Giana Moore