Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

GIANA MUSCARELLA

Orlando

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Pizza Bruno
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

PapiChulo Tacos
09.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Server, Bartender

BBRG Orlando
03.2024 - 01.2025
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

High School Diploma -

Park Vista Community High School
Lake Worth, FL
05.2022

Some College (No Degree) - Health Sciences - Pre Clinical Track

University of Central Florida
Orlando, FL

Skills

  • Organization and Time Management
  • Interpersonal Communication
  • Friendly, Positive Attitude
  • Critical Thinking
  • Customer Relations
  • Dependable and Responsible
  • Task Prioritization

Accomplishments

  • Park Vista Community High School Medical Program Student
  • AICE Diploma with Merit
  • Bright Futures Scholarship

Certification

  • Certified Phlebotomy Technician
  • CPR Certification
  • EMR Certification

Timeline

Server

Pizza Bruno
01.2025 - Current

Server, Bartender

BBRG Orlando
03.2024 - 01.2025

Server

PapiChulo Tacos
09.2022 - Current

Some College (No Degree) - Health Sciences - Pre Clinical Track

University of Central Florida

High School Diploma -

Park Vista Community High School

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