Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Giana Quiroga

Miami,FL

Summary

Dynamic customer service professional with experience at Raw Juce, excelling in customer engagement and payment processing. Recognized for enhancing customer experiences and resolving complaints with empathy, fostering loyalty. Proven ability to manage inventory and maintain a welcoming environment, demonstrating reliability and calmness under pressure.

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills.

Work History

Customer Service Cashier

Raw Juce
08.2023 - 01.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted in inventory management by restocking products and monitoring stock levels.
  • Collaborated with team members to ensure smooth daily operations during peak hours.
  • Educated customers on menu offerings, promoting health benefits of raw juice options.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Answered product questions using knowledge of sales and store promotions.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Redeemed coupons to discount purchases.
  • Assisted in creation of promotional displays, attracting customer attention and boosting sales.

Education

GED -

Miami Dade College
Miami, FL
05.2028

GED -

Immaculata La-Salle
3601 S Miami Ave
02.2025

Skills

  • Customer engagement
  • Customer experience enhancement
  • Reliable and timely
  • Calm under pressure
  • Product knowledge
  • Payment processing
  • Merchandise restocking
  • Inventory management

Accomplishments

  • Collaborated with team of 4 in the development of launching a wave of new products for consumption.

Languages

English
Native or Bilingual

Timeline

Customer Service Cashier

Raw Juce
08.2023 - 01.2024

GED -

Miami Dade College

GED -

Immaculata La-Salle