Giana Resmini
Lowell,MA
Summary
Friendly and customer focused with 5 years of dedicated customer service/volunteer experience. Dedicated to being a great team player working towards positive experiences for guests, participants and customers.
Overview
7
7
years of professional experience
Work History
Lifeguard/Swim Instructor
Lowell YMCA
Lowell, Massachusetts
07.2021 - 03.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Taught daily swim instruction to students varying in ages and skill levels.
Assistant Swim Instructor
Medford Recreation Department
Medford, MA
05.2021 - 06.2021
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught students pool and water safety guidelines.
- Adapted teaching strategies to match developmental age and abilities of students.
- Guided students through different swimming strokes and strategies to increase stamina.
Junior Youth Leader/Volunteer
Arlington Boys & Girls Club
Arlington, Massachusetts
01.2012 - 06.2018
- Provided positive role modeling for youngsters at all times.
- Demonstrated positive social skills to build healthy relationships.
- Supported Staff in classes, Summer Camps, and Special events as needed.
Education
Bachelor of Business - Business Administration
University of Massachusetts - Lowell
Lowell, MA06.2025
High School Diploma -
Medford High School
Medford, MA06.2021
Skills
- Good listening skills
- Customer service
- First Aid and CPR
- Pool operations
Timeline
Lifeguard/Swim Instructor
Lowell YMCA
07.2021 - 03.2022
Assistant Swim Instructor
Medford Recreation Department
05.2021 - 06.2021
Junior Youth Leader/Volunteer
Arlington Boys & Girls Club
01.2012 - 06.2018
Bachelor of Business - Business Administration
University of Massachusetts - Lowell
High School Diploma -
Medford High School
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