Giana Silva
Haverhill,MA
Summary
Dynamic and engaging professional with a proven track record at Canobie Lake Park, adept in public safety and emergency response (CPR/AED certified). Excels in high-pressure environments, leveraging strong communication and emotional intelligence to enhance guest experiences. Demonstrated leadership in both entertainment and safety roles, ensuring optimal guest satisfaction and safety.
Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in water safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Scare Actor
Canobie Lake Park
09.2023 - Current
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Teamed on clean up of set and location at end of performance to prepare for next performance.
- Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
- Worked with various special effects, fog, strobes and loud sounds.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
Lifeguard and Swim Instructor
Haverhill YMCA
01.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Promoted water safety awareness with educational presentations to community groups.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
Lifeguard
Canobie Lake Park
04.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
No Degree - Biology And Criminal Justice
Merrimack College
North Andover, MA05-2028
High School Diploma -
Haverhill High School
Haverhill, MA05-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Public safety knowledge
- Certified in CPR/AED
- Positive reinforcement techniques
- Strong leadership
- Emotional Intelligence
Accomplishments
- Awarded Team Member of the Year in October, 2024.
- Successfully led swim training classes for participants of various ages.
Certification
- CPR/AED Certification
- First Aid Certification
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Timeline
Scare Actor
Canobie Lake Park
09.2023 - Current
Lifeguard and Swim Instructor
Haverhill YMCA
01.2023 - Current
Lifeguard
Canobie Lake Park
04.2022 - Current
No Degree - Biology And Criminal Justice
Merrimack College
High School Diploma -
Haverhill High School
Similar Profiles
Courtney LannonCourtney Lannon
Cleaning Crew Member at Canobie Lake ParkCleaning Crew Member at Canobie Lake Park
Alexander DomerAlexander Domer
Ride Operator at Canobie Lake ParkRide Operator at Canobie Lake Park
Skylah ArthurSkylah Arthur
Food Service Worker at Canobie Lake ParkFood Service Worker at Canobie Lake Park