Summary
Overview
Work History
Education
Skills
Timeline
Generic

GIANA GRIECO

Yonkers

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Also a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sephora
07.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

EVENT MANAGER AND ASSISTANT

LIFE the Place to Be
04.2019 - Current
  • Team Leadership and Supervision
  • Staff Training
  • Proficient in Word and Excel
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service
  • Designed contracts, collected fees and booked venues for events
  • Maintained adherence to client-event requirements through delegation prioritizing and management of production phases from concept to execution
  • Coached and counseled employees to reflect company service standards and procedures
  • Implemented promotional strategies to maximize conference and convention attendance

Education

BACHELOR OF ARTS - FORENSIC PSYCHOLOGY

CUNY JOHN JAY COLLEGE OF CRIMINAL JUSTICE
NEW YORK, NY
05.2023

Skills

  • Client Relations
  • Catering Coordination
  • Inquiry Response
  • Contract Negotiations and Administration
  • Complaint Resolution
  • Agenda Setting and Control
  • Fast learner
  • Organization and multitasking
  • Team leadership and supervision

Timeline

Beauty Advisor

Sephora
07.2024 - Current

EVENT MANAGER AND ASSISTANT

LIFE the Place to Be
04.2019 - Current

BACHELOR OF ARTS - FORENSIC PSYCHOLOGY

CUNY JOHN JAY COLLEGE OF CRIMINAL JUSTICE

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GIANA GRIECO