Gianalys Gonzalez
Casselberry,FL
Summary
I'm a motivated and friendly individual with a year of experience working in the retail section at Cracker Barrel. During my time there, I developed strong customer service skills and learned how to create a welcoming atmosphere for shoppers. I enjoy helping customers find what they need and ensuring they have a positive experience. I'm a team player, always ready to collaborate with my colleagues to meet sales goals and keep the store organized. My positive attitude and attention to detail make me a great fit for any retail environment.
Overview
2
2
years of professional experience
Work History
Retail Associate
Cracker Barrel
01.2024 - 02.2025
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Crew Leader
Panera Bread
02.2023 - 10.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
High School -
Aloma High School
Winter Park, FLSkills
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Team player with collaborative mindset
- Proficient in handling cash and processing transactions
- Good organizational skills for inventory management
- Strong attention to detail for visual merchandising
Timeline
Retail Associate
Cracker Barrel
01.2024 - 02.2025
Crew Leader
Panera Bread
02.2023 - 10.2023
High School -
Aloma High School
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