GIANCARLO DE CONNO
Doral,FL
Summary
Hospitality professional with progressive experience from dishwasher to barista and server in high-volume environments. Skilled in customer service, coffee preparation, upselling, and fast-paced operations. Aviation background with AVSEC knowledge and strong discipline.
To obtain a server or hospitality position in a high-end restaurant where I can maximize my earning potential, deliver excellent service, and continue growing professionally.
Overview
7
7
years of professional experience
Work History
Barista / Server
Mordisco Doral
Doral, FL
10.2024 - Current
- Specialty coffee preparation and bar service
- Full table service and customer experience
- Upselling desserts and beverages
- Maintain cleanliness and efficiency in fast-paced environment
- Crafted high-quality espresso beverages to meet customer preferences.
- Provided exceptional customer service, enhancing guest experience and satisfaction.
Bar Staff
Boca Grill Doral
05.2024 - 10.2024
- Prepared beverages and desserts
- Assisted table service
- Worked under high-volume conditions
Bar Staff
Boca Grill Kendall
08.2023 - 01.2024
- Promoted from dishwasher to bar
- Coffee and dessert preparation
- Customer service support
AVSEC Staff
AeroTurbial CA
01.2021 - 01.2022
- Aviation security processes and cargo logistics
Customer Service
Encomiendas Cronos
01.2019 - 01.2020
- Customer service, problem solving, and work under pressure
Education
Aviation Theory Course -
Centro Aeronáutico PAC
01.2021
Bachelor of Science - undefined
Unidad Educativa Jean Piaget
01.2020
Skills
- Customer Service
- Attention to Detail
- Charismatic
- Teamwork
- Problem Solving
- Adaptability
- High-Volume Service
- Coffee & Bar Skills
LANGUAGES
Spanish (Native)
English (Fluent)
ADDITIONAL VALUE
- Strong growth mindset and ability to learn quickly
- Experience in both back-of-house and front-of-house
- Comfortable working long shifts and under pressure
- Focus on delivering premium customer experiences
Timeline
Barista / Server
Mordisco Doral
10.2024 - Current
Bar Staff
Boca Grill Doral
05.2024 - 10.2024
Bar Staff
Boca Grill Kendall
08.2023 - 01.2024
AVSEC Staff
AeroTurbial CA
01.2021 - 01.2022
Customer Service
Encomiendas Cronos
01.2019 - 01.2020
Bachelor of Science - undefined
Unidad Educativa Jean Piaget
Aviation Theory Course -
Centro Aeronáutico PAC