Summary
Overview
Work History
Education
Timeline
Generic

Giancarlo Fuertes

Montclair,NJ

Summary

Web development and social media promotion professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Overview

21
21
years of professional experience

Work History

Executive B2B Divisional Manager

PushToCart.com
Jersey City, NJ
05.2016 - Current
  • Handles acquisition of new clients and referral partnerships through relationships with chambers of commerce, networking events, local government, seminars and various industry contacts.
  • Project Manages client fulfillment to ensure deadlines and expectations are met.
  • Leads strategizing, execution, and review of company advertising campaigns as well as daily Social Media content development.
  • Created price modeling and bundling of client services.
  • Oversees technical staffs ability to deliver results on time/budget and maintain client retention.
  • Works with CEO regularly to set goals for company growth.
  • Travels regularly to expand business to new areas and markets.
  • Arranges/Brokers business partnerships and processes client transactions.


Regional Account Manager

EggZack
Montclair, NJ
03.2015 - 03.2017
  • Manages and handles all meetings, demos, sales and system promotions in territory from prospecting/ canvassing to closing.
  • Introduces automated sales and marketing system to community for the first time.
  • Works with Economic Development Committee and Chambers of Commerce to promote local sales and marketing app which is designed to help local businesses get more sales.
  • Finds sponsors for local sales and marketing App.
  • Trains all community developers, interns, and appointment setters.
  • Organizes and performs seminars for local business owners looking to increase their sales through free app, sales and marketing system, or both.
  • Logs all activity and appointments in Zoho system.
  • Brings in lead resources and distributes promising leads to entire company.
  • Assists all clients with strategic marketing, training, and troubleshooting.
  • Shares success stories, assists in branding decisions, and helps design company sales strategies at weekly board meetings.

Senior Marketing Consultant

Main Street Hub
New York, NY
08.2014 - 02.2015
  • Handles Services Sales from prospecting to consulting and closing all potential clients personally while assisting in the development of new team members.
  • Provides an "100% do-it-for-you" marketing solution to small businesses in a high activity, high energy environment.
  • Manages a pipeline of hundreds of customer leads through SalesForce logging all client details, order information, and developments in real time.
  • Engages 100+ new business partners per day through cold calling.
  • Conducts product demonstrations to prospective business partners to drive their understanding of the service using virtual education systems during web conferences.

Sales/Management

AMA FIGHT CLUB
Wayne, NJ
01.2013 - 08.2014
  • Co-Manages and maintains one of the top Martial Arts schools in the United States.
  • Handles all aspects of Sales from first contact to closing.
  • Promotional work and event management (preparation, press/media, on sight, post, and follow up) for champions and competitors in UFC, Bellator, World Series of Fighting, CFFC, NAGA, Grapplers Quest, and countless smaller/amateur competitions and events.
  • Assistant Instructor at American Martial Arts Whippany NJ facility.
  • Researches/Contacts schools, performs demonstrations, contracts accounts, and then personally Instructs Karate abroad for mobile Kids program called "Kick Smart".
  • Kick Smart operates at various educational facilities offering enrichment programs for students including public schools, private schools, daycares, children's hospitals, summer camps, parties, and after school programs.
  • Stocks, orders, and reviews custom merchandise, promotional material, and athletic equipment.
  • Photography/Film work and Editing.
  • Manages and updates all Social Media accounts.

Executive Account Manager/Direct CEO Assistant

Gold Medical Marketing
Parsippany, NJ
01.2012 - 04.2014
  • Managed cross promotion work regarding gym sponsorships for athletes from spine surgeons and chiropractors.
  • Handled all internet communications, data entry, research, social media, and promotions for clients.
  • Met with current and potential clients and sponsors to introduce and finalize cross promotions.
  • Managed company events and appearances.
  • Promotional work for clients.
  • Met with partners and potential customers for busy clients.
  • Proof read and handled research for articles submitted to major websites by doctors.
  • Handled Audio and Video editing for various projects.

Web Design Manager

vSplash
Lyndhurst, NJ
01.2012 - 01.2013
  • Consulted customers on expectations and requirements for personal and business web sites.
  • Logged requirements and requests while working with Yellow Pages over seas web designers to execute creation of pages.
  • Ordered editing of sites before and after delivery to customers to ensure requirements were met and maintained.
  • Kept in depth log of all activity which was available to partners immediately on various business networks running on multiple custom company software platforms.

Account Coordinator

The Altman Group
Lyndhurst, NJ
01.2010 - 01.2012
  • Inbound/Outbound proxy vote confirmation and customer service regarding various aspects of mutual fund and stock related information as well as company policies and other concerns.
  • Data entry.
  • Approval and assortment of company documents and incoming and outgoing mail/ deliveries.
  • Assistance in training and guiding new employees/team members.
  • Assessment and grading of employee performances via audio and computer based records.
  • Quick adaptation to short handed departments and job requirements with minimal to no training.

Project Manager/Project Coordinator/Tech Support

Core Technology Solutions
Parsippany, NJ
01.2007 - 01.2012
  • Communicated with and assigned job sites for field technicians daily.
  • Provided tech support to technicians and customers while managing call center.
  • Dispatched job locations and job requirements.
  • Followed up with technicians and customers to ensure job satisfaction.
  • Updated work history and recorded job information using Microsoft Office/Excel, as well as custom company software (also trained new employees to use).
  • Made deliveries and installations.
  • Built new credit card machines for NJ Transit busses from scratch and trained employees to do so while over seeing and co managing key aspects of project as well (which was articled in the NY Times).
  • Assisted in managing warehouse, coordinated, maintained.

Project Assistant

Americana Homes, Inc.
Woodland Park, NJ
03.2004 - 01.2007
  • Managed customer service by entering order changes, taking customer complaints, arranging warranty service, and making appointments for tours of model homes.
  • Entered job requisitions.
  • Ordered and maintained supplies for sales promotions.
  • Stocked and kept inventory of electrical and plumbing supplies.
  • Sorted mail, shipping, and answered phones.

Education

Audio Engineering Audio Engineering -

SAE Institute of Technology

Timeline

Executive B2B Divisional Manager

PushToCart.com
05.2016 - Current

Regional Account Manager

EggZack
03.2015 - 03.2017

Senior Marketing Consultant

Main Street Hub
08.2014 - 02.2015

Sales/Management

AMA FIGHT CLUB
01.2013 - 08.2014

Executive Account Manager/Direct CEO Assistant

Gold Medical Marketing
01.2012 - 04.2014

Web Design Manager

vSplash
01.2012 - 01.2013

Account Coordinator

The Altman Group
01.2010 - 01.2012

Project Manager/Project Coordinator/Tech Support

Core Technology Solutions
01.2007 - 01.2012

Project Assistant

Americana Homes, Inc.
03.2004 - 01.2007

Audio Engineering Audio Engineering -

SAE Institute of Technology

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