Dedicated Human Resources professional bringing 12 years of expertise in benefits administration, recruitment, and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
12
12
years of professional experience
4
4
Professional Certifications
Work History
Retirements and Separations Lead
Department of Defense
Wichita FAlls , TX
01.2025 - Current
Managed all aspects of separation and retirement processes, ensuring adherence to regulatory standards and organizational goals.
Advised senior leadership on compensation-related directives and maintained program compliance.
Led process improvements and training initiatives for team members to enhance accuracy and efficiency.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
HR Consultant
Nova Consulting
Wichita Falls , TX
10.2024 - Current
Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Built HR consulting capabilities focused on clients undergoing organizational change and development.
Developed and launched highly successful cultural and gender diversity programs.
Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
Veteran Outreach Specialist
Catholic Charities Fort Worth
Wichita Falls, TX
2024.03 - Current
Cultivated interpersonal skills by building positive relationships with others.
Connected individuals with available and relevant resources.
Conducted community workshops to promote different programs and educate public on available services.
Surveyed local program participants to ascertain problematic areas requiring improvement.
Created and implemented community-based programs to improve education or fill specific needs.
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
Learning and Development Specialist
Dentsu Aegis Network
New York, NY
10.2023 - 04.2024
Developed strategies for tracking employee progress in completing required training courses.
Communicated regularly with stakeholders at all levels within organization about upcoming trainings or changes in policy.
Managed the Learning Management System including user profiles, course catalogs and reporting functions.
Organized virtual workshops and webinars to enhance staff knowledge on specific topics.
Identified gaps in existing curriculum materials or processes and developed solutions accordingly.
Conducted post-training evaluations to measure effectiveness of instruction techniques and overall program success.
Collaborated with subject matter experts to create content for e-learning courses.
Assisted in creating a culture of continuous learning by providing guidance on best practices in adult education principles.
Monitored industry trends related to workplace learning initiatives to ensure current practices are up-to-date.
Created lesson plans, course materials, job aids, presentations, videos and other resources for learning activities.
Designed online learning modules using authoring tools such as Articulate Storyline 360.
Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Faculty Development Instructor
United States Air Force, USAF
Wichita Falls, TX
01.2020 - 10.2023
Designed and facilitated faculty development courses (both online and in person) to align with training needs assessment outcomes
Built and developed the Air Force instructor core by establishing student centered teaching strategies to classroom instruction
Innovated technology use in the classroom.
Evaluated performance of students and made provisions to meet learning needs.
Encouraged students' critical thinking skills by facilitating classroom discussions.
Implemented instructional materials and curriculum to meet specific program needs.
Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
Adapted instructional materials to meet the needs of diverse learners.
Developed guides and course materials to reinforce lecture information and help students learn.
Unit Training Manager Noncommissioned Officer in Charge
United States Air Force, USAF
Minot, ND
01.2018 - 01.2020
Managed and maintained training records for three distinct squadrons servicing over 900 personnel
Ensured members were properly trained and no deficiencies were sited.
Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Conducted regular audits of employee performance and provided feedback on areas of improvement.
Monitored team progress towards achieving milestones set forth in project plans.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
Negotiated contracts with vendors for services necessary for daily operations.
Executive Food Service Noncommissioned Officer
United States Air Force, USAF
Washington , DC
01.2017 - 01.2018
Prepared and delivered fine dining cuisine to Headquarters Air Force officials
Mastered food preparation techniques and time management fundamentals
Created customized menu items for patrons and remained a good steward of Air Force funds
Exhibited strict adherence to food hygiene standards.
Analyzed sales data to determine which menu items should be discontinued or changed due to lack of demand.
Monitored quality control procedures to ensure high standards of food preparation were met.
Developed strategies to reduce waste while maintaining consistent product quality.
Supervised production staff to ensure proper portioning and presentation of dishes according to recipe specifications.
Developed and implemented innovative menus for a variety of special events.
Conducted regular performance reviews for kitchen staff members to identify areas needing improvement or additional training opportunities.
Created and maintained detailed records of inventory, food costs, and recipes.
Inspected workstations regularly to verify that proper sanitation practices are being followed at all times.
Maintained positive relationships with vendors by negotiating prices for ingredients and supplies.
Set up banquet tables according to event requirements while ensuring accuracy in setup details.
Directed preparation, delivery and service of catering and special meal requests.
Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
Fitness Shift Supervisor
United States Air Force, USAF
Niceville, FL
01.2016 - 01.2017
Managed three fitness facilities across Eglin Air Force Base
Ensured contract adherence and established personal training protocol
Coordinated with outside base agencies to host sports events.
Communicated clearly with employees regarding job duties, expectations, and policies.
Completed opening and closing duties to facilitate business operations.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints in a timely manner.
Ensured all safety and sanitation regulations were met throughout the shift.
Assisted upper management with daily operations to meet standards of service and quality.
Served as a role model for other employees by demonstrating professional behavior at all times.
Fitness Apprentice
01.2014 - 01.2016
Maintained weights and machinery within fitness center
Personally trained patrons in exercise safety and form
Lead group exercise classes and maintained budgets for facility sustainability and instructor pay.
Education
Ph.D. - Human Resource Development
National University
La Jolla, CA
02.2025 - Current
Master of Arts - Human Resource Management
American Public University System
Charles Town, WV
Bachelor of Arts - International Relations
American Military University
05.2023
Associate degree - Education and Administration Management
Community College of the Air Force
05.2019
Associate degree - Hospitality Management
Community College of the Air Force
05.2017
Skills
Needs Assessment
Organizational Development
Continuous Improvement
Interpersonal Skills
Program Administration
Training Development
HR Program Development
Personnel Engagement
Talent Management
Project Management
Manager Coaching and Training
Conflict Resolution Tactics
Workplace Diversity Cultivation
Team Management
Customer Relations
Certification
Continuous Process Improvement Six Sigma
Technical Writer Certification
Design, Implementation, Evaluation (ADDIE)
Instructional Systems Designer
Accomplishments
Air Force Achievement Medal (Five Time Recipient)
Community College of the Air Force Instructor Certification Level Two
Languages
Spanish
Native/ Bilingual
Italian
Professional
French
Limited
Timeline
Ph.D. - Human Resource Development
National University
02.2025 - Current
Retirements and Separations Lead
Department of Defense
01.2025 - Current
HR Consultant
Nova Consulting
10.2024 - Current
Veteran Outreach Specialist
Catholic Charities Fort Worth
2024.03 - Current
Learning and Development Specialist
Dentsu Aegis Network
10.2023 - 04.2024
Faculty Development Instructor
United States Air Force, USAF
01.2020 - 10.2023
Unit Training Manager Noncommissioned Officer in Charge
United States Air Force, USAF
01.2018 - 01.2020
Executive Food Service Noncommissioned Officer
United States Air Force, USAF
01.2017 - 01.2018
Fitness Shift Supervisor
United States Air Force, USAF
01.2016 - 01.2017
Fitness Apprentice
01.2014 - 01.2016
Master of Arts - Human Resource Management
American Public University System
Bachelor of Arts - International Relations
American Military University
Associate degree - Education and Administration Management
Human Resources Specialist / Project Officer at U.S. Department of Defense Defense Civilian Personnel Advisory ServiceHuman Resources Specialist / Project Officer at U.S. Department of Defense Defense Civilian Personnel Advisory Service
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Student Intern at Department of Defense - Defense Counterintelligence and Security AgencyStudent Intern at Department of Defense - Defense Counterintelligence and Security Agency