Giancarlo Torres

• Marketing and selling health and wellness products through social media and events.
• Kept a system for following up with potential clients.
• Content creation and promotion of products through Instagram with emphasis on personal authenticity and intentionality.
• Participated in and led daily team meetings and sales training.
• Built consistent clientele of 100+ through content promotion and making personal connections on social media.
• Tested strategies for increasing consistent social media engagement, impact, and overall reach.
• Created daily target-specific video content through social media that reached millions.
• Managed personal Instagram and grew my following from 1,200 to 15k.
• Worked well in team setting, providing support and guidance.
• Kept schedule up to date and scheduled meetings with team members and personal clients.
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• Promoted sales to direct consumers by initiating calls, and acting on leads and/or prospects in order to identify travel needs and make travel recommendations.
• Established and maintained customer relationships by delivering quality customer service, establishing rapport, and identifying and meeting customer needs.
• Acquired in-depth industry and company knowledge to make quality recommendations.
• Actively participated in daily team meetings and relevant sales training.
• Booked cruise accommodations for single clients and groups.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

• Acquired in-depth industry/company knowledge to make quality recommendations.
• Acquired extensive knowledge regarding retail and automotive finance laws and regulations.
• Managed leads and set up appointments with potential customers.
• Initiated follow-up calls with buyers to ensure referral business.
• Created and maintained processes for completing paperwork accurately and meeting deadlines.
• Answered incoming sales calls in professional manner.
• Negotiated and overcame client objections.
• Built rapport with buyers that created lifelong customers.
• Listened intently to customer needs and provided vehicle recommendations and information that would fulfill their needs.
• Maintained organized records and input client data.

• Provided photo and video assistance for weddings.
• Professional video and editing services for commercial use and online publications.
• Provided aerial footage for As Seen On TV, ACI Universal Payment, Miami Music Week, and Church By The Glades.
• Photography portrait services.
• Proficient in Canon and Sony.
• Proficient in Premier Pro CC and Lightroom editing.

Bank Teller:

• Greeted customers upon entry and exit of bank lobby.
• Suggested banking solutions and products to customers.
• Looked up account information for bank customers.
• Made deposits and withdrawals into accounts for customers.
• Obtained knowledge of drawer-counting principles and reconciliation.
• Maintained confidentiality regarding customer account information.
• Presented customers with outgoing, friendly, and professional demeanor.
• Received recognition for being part of top 10 tellers in Florida.
• Received recognition for being top teller in district for multiple quarters.
• Received recognition for consistently surpassing teller sales goals.
• Promoted to Personal Banker.

Personal Banker:

• Opened and processed all products offered by bank.
• Advised clients on products that would best suit their needs.
• Cross-sold banking products and services.
• Assisted employees in completing personal and business transactions.
• Assisted employees with problems, exceptions, and adjustments.
• Secured and opened/closed facility.
• Demonstrated strong knowledge of all consumer credit options.