Detail-oriented and knowledgeable Clinical Assistant, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Beaumont Health System
Troy, MI
04.2017 - Current
Promoted office efficiency, coordinating charts, and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Assisted patients with basic care needs.
Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
Equipped patients with assistance required for basic care.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
Nursing Assistant
Beaumont Health System
Troy, MI
08.2014 - 04.2017
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Supported ambulation and physical therapy needs by conducting planned exercise routines
Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Obtained biological specimens for ordered tests and prepared for laboratory transport
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Home Health Aide
Beaumont Home Health Service
Madison Heights, MI
08.2013 - 08.2014
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
Developed rapport to create safe and trusting environment for care
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
Completed entries in log books, journals and care plans to document accurately report patient progress
Delivered assistance to elderly and disabled clients in daily activities including bathing, dressing, physical transfers and care for incontinence
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
Checked vital signs during every visit and contacted Registered Nurse regarding any patient health concerns or behavioral changes
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
Education
Certified Nursing Assistant - Nursing Assistance
Warren Health Academy
Waterford, MI
2013
High School Diploma - undefined
Rochester High School
Rochester Hills, MI
2008
Skills
Specimens collection
Needs assessment
Vital signs monitoring
Document filing
Electronic health records
Proficiency in Epic System
Patients’ vital signs
Monitoring patient progress
CPR/First Aid certified
Medical office administration
Infection control and aseptic procedures
Certification
BLS - Provider Certified through American Heart Association