Gianessa Serpa
Hoboken,NJ
Summary
Dynamic Social Media Content Creator with a proven track record at Equipoise Physical Therapy & Wellness, enhancing brand visibility through strategic content management. Skilled in social media strategy and customer service, I fostered audience engagement and optimized performance metrics, driving organic growth and creating impactful connections with diverse communities.
Developed skills in clinical rehabilitation environment, seeking to transition into new field. Demonstrated ability to administer therapeutic exercises and assist in patient mobility. Focused on leveraging these skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
Work History
Social Media Content Creator
Belle & Bella LLC
04.2022 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Increased audience engagement through the development of tailored content for each platform.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
- Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
Student Volunteer
Equipoise Physical Therapy & Wellness
08.2024 - 03.2025
- Took and followed detailed directions from others.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Implemented fall prevention strategies for elderly clients at increased risk of injury due to balance impairments.
- Supported optimal patient care by maintaining a clean, safe, and organized treatment environment.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
Education
High School Diploma -
Saint Dominic Academy
Jersey City, NJSkills
- Social media posting
- Social media strategy
- Social media management
- Customer service
- Patient care
- Patient service
- Electrotherapy application
- Emergency response
- Range of motion exercises
- Attention to detail
- Time management
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Volunteer
Equipoise Physical Therapy & Wellness
08.2024 - 03.2025
Social Media Content Creator
Belle & Bella LLC
04.2022 - Current
High School Diploma -
Saint Dominic Academy
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