Gianfranco Samplini
Manassas,VA
Summary
To secure employment in a fast pace environment that allows for continued personal development, while also applying the skills and knowledge acquired during my formal education.
Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.
Overview
12
12
years of professional experience
Work History
Universal Banker
Truist Bank
09.2023 - 07.2024
- Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned
- Deliver superior quality service, identifying and understanding the client’s financial needs
- Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
Assistant Manager
Johnson & Murphy
10.2022 - 08.2023
- Consistently meet deadlines
- Use J&M sales tools to implement and obtain sales objectives
- Utilize all available resources to improve performance and to further educate yourself and your sales team
- Represents the Brand – Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values
- Effectively Network and Recruit
- Assist in interviewing and hiring personnel using the PRIDE model
- Assist in the implementation of visual guidelines, window changes and maintaining store appearance
- Adhere to personal presentation guidelines
- Consistently deliver World Class Service and use proper phone etiquette
- Meet and exceed sales plans, both store and personal
- Meet and exceed sales metrics, both store and personal
- Assist in protecting company assets including accurate inventory and cash management
- Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales.
Tire Center Representative
Costco Wholesale
10.2019 - 01.2022
- Help customers balance and rotate tires on their vehicle
- Advise customers on proper tire maintenance and develop a schedule for recommended tire replacement.
Food Court Associate
Costco Wholesale
10.2019 - 01.2022
- Preparing food for the whole day, working as a team, running the line and helping in the register
- Responsible for maintaining and purchasing the required food inventory that will be needed throughout the week.
Electrician Apprentice
Local Union 26- Manassas chapter (IBEW)
04.2019 - 01.2020
- Assist a master electrician and follow instructions
- Carry and deliver materials
- Prepare and clean work areas
- Install, repair, and maintain various electrical wiring systems and equipment
- Follow safety codes and building regulations.
Assistant Manager
Abercrombie & Fitch
01.2019 - 04.2019
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Monitor and maintain store inventory
- Coordinate daily customer service operations
- Ensuring store schedules and objectives are met by employees
- Supervise and motivate staff to perform quality work
- Communicate with customers and evaluate their needs
- Create reports, analyze and interpret retail data.
Customer Services Rep
Car Wash
01.2018 - 07.2018
- Answering services calls
- Running diagnostics
- Coordinating quotes for clients
- Maintaining inventory of the facility and ordering stock of low supply items
- Working side by side with the available tech on area to provide service to clients
- Following up with clients to make sure everything was running and satisfied.
Sales Consultant
Spigler Petroleum Equipment
04.2017 - 12.2017
- Maintain and grow a strong client base
- Research new business opportunities and maintain a healthy pipeline for future deals
- Sell the services and solutions the company offers
- Provide assistance to clients to address any possible complaints or service inquiries.
Help Desk
PMG & E&C Enterprise
10.2013 - 03.2017
- Receive maintenance requests, diagnose the problem, and verify station equipment as necessary
- Estimate work required in order to procure repair services through approved contractors or PMG mechanics
- Responsible for verification of services and invoice payments
- Monitor contract and PMG maintenance performance and service in order to assist in the pre-qualification and approval of maintenance contractors and suppliers.
Ramp Agent
Swiss Port
09.2012 - 05.2013
- Responsible with transferring bags to their gates, and responsible for offloading bags from the planes to their destination with international airlines.
Education
IBW 26 Trade School
Manassas, VA07.2024
Associates of Applied Science - Network Systems Administration
ITT Technical Institute
Chantilly, VA01.2015
Heritage High School
Leesburg, VA06.2006
Skills
- CPR certified
- OSHA Safety certified
- Strong analytical skills
- Database servers
- Project management
- Fluent in Spanish
- Knowledge in windows XP
- Windows Vista
- Microsoft Office
Timeline
Universal Banker
Truist Bank
09.2023 - 07.2024
Assistant Manager
Johnson & Murphy
10.2022 - 08.2023
Tire Center Representative
Costco Wholesale
10.2019 - 01.2022
Food Court Associate
Costco Wholesale
10.2019 - 01.2022
Electrician Apprentice
Local Union 26- Manassas chapter (IBEW)
04.2019 - 01.2020
Assistant Manager
Abercrombie & Fitch
01.2019 - 04.2019
Customer Services Rep
Car Wash
01.2018 - 07.2018
Sales Consultant
Spigler Petroleum Equipment
04.2017 - 12.2017
Help Desk
PMG & E&C Enterprise
10.2013 - 03.2017
Ramp Agent
Swiss Port
09.2012 - 05.2013
IBW 26 Trade School
Associates of Applied Science - Network Systems Administration
ITT Technical Institute
Heritage High School