Gianie Hall
Highland Park,USA
Summary
Customer service specialist with over 5+ years of experience in a fast paced environment, hospitality, and administrative support. Committed to delivering exceptional service and providing positive customer interactions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PT Aide
Twin Boro Physical Therapy
Parlin, NJ
10.2025 - Current
- Greeting Patients
- Assisting patients through their treatment plan, this includes educating patients by demonstrating proper use of equipment and exercise routines
- Preparing treatment areas and setting up equipment for the patient & or Physical Therapist
- Track inventory, organize supplies, and replenish stock
- Powered by PT Solutions-Parlin, NJ
Customer Service Associate
Wawa
Sayreville, NJ
10.2021 - 12.2021
- Processed transactions, improving customer satisfaction and loyalty.
- Managed customer interactions, achieving high satisfaction rates.
- Executed refunds accurately, enhancing client trust.
- Monitored inventory, ensuring timely restocking and minimizing shortages.
- Inc-Sayreville, NJ
Lead Dietary Aide
Genesis HealthCare System
Cedar Grove, NJ
06.2016 - 08.2016
- Prepare breakfast, lunch and dinner for residents in a healthcare setting.
- Ensuring adherence to dietary guidelines, preferences, and restrictions.
- Taking food inventory, and providing compassionate support to residents.
- Worked effectively with other kitchen and healthcare staff to meet the needs of residents.
- Cedar Grove, NJ
Caterer/Lobby Attendant
The Grove
Cedar Grove, NJ
09.2015 - 05.2016
- Arranged event spaces for weddings, ensuring seamless guest experiences.
- Delivered food and beverages, enhancing guest satisfaction at events.
- Coordinated with team to meet diverse guest needs efficiently.
- Adapted quickly to changing event requirements, ensuring smooth operations.
- Maintained positive demeanor to ensure fun and enjoyable experience for guest
- Cedar Grove, NJ
Education
Massage Therapy - Trade school
American Institute of Massage Therapy
Somerset, NJ08.2023
High school diploma - undefined
Bloomfield, NJ05.2014
Skills
- Hospitality
- Patient care
- Customer Service
- Medical terminology
- Organizational Skills
- Customer support
Websites
Certification
- Insurance Specifics AAPC/Coursera -January 2026 to Present
- Coursera.org/verify/PWS13RRC0W9D
- BLS Certified - December 2025 to December 2027
Languages
English - Fluent
Timeline
PT Aide
Twin Boro Physical Therapy
10.2025 - Current
Customer Service Associate
Wawa
10.2021 - 12.2021
Lead Dietary Aide
Genesis HealthCare System
06.2016 - 08.2016
Caterer/Lobby Attendant
The Grove
09.2015 - 05.2016
Massage Therapy - Trade school
American Institute of Massage Therapy