Gianina Arroyo
Josephine,TX
Overview
6
6
years of professional experience
Summary
Experienced with delivering top-tier service in banquet settings. Utilizes strong organizational and multitasking abilities to ensure efficient event operations. Knowledge of maintaining excellent guest relations and adapting to dynamic environments.
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.
Hard-working, high energy Type Server with passion for customer satisfaction. Over Number years in food service industry. Known for great reliability and attention to detail.
Highly motivated server with Number years of experience serving food to Type customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.
Work History
Banquet Server
Esther Meyers
09.2020 - Current
- Provided exceptional customer service to guests during events, ensuring satisfaction and addressing needs promptly.
- Set up and dismantled banquet spaces according to event specifications and floor plans.
- Assisted with food and beverage service, maintaining high standards of presentation and hygiene.
- Collaborated with kitchen staff to coordinate timely delivery of meals and beverages during events.
- Managed inventory of dining supplies, ensuring adequate stock levels for seamless event execution.
- Maintained cleanliness of service areas, adhering to health and safety regulations throughout events.
- Trained new servers on best practices for service delivery and operational procedures.
- Adapted quickly to changing event demands, demonstrating flexibility in a fast-paced environment.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Delivered exceptional guest experiences with attentive table service during large-scale events.
- Contributed to achieving high customer satisfaction scores through prompt and courteous service.
- Facilitated seamless communication between event planners and catering team, ensuring all needs were met.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
- Elevated guest dining experience, recommending beverage pairings based on menu selections.
Personal Assistant
Michelle Caplan
09.2019 - Current
- Managed scheduling and calendar organization to optimize daily operations.
- Assisted in preparing reports and presentations for client meetings.
- Collaborated with vendors to facilitate procurement of office supplies and services.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
Timeline
Banquet Server
Esther Meyers
09.2020 - Current
Personal Assistant
Michelle Caplan
09.2019 - Current
Associate of Science -
Richland College
High School Diploma -
San Felipe
GED -
Richland College
Education
Associate of Science -
Richland College
Dallas, Texas, TXHigh School Diploma -
San Felipe
GED -
Richland College
Dallas, Texas, TX03.2025