Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gianluca Moreno

Tracy,CA

Summary

Detail-oriented professional with 4 years of experience in cashiering and cash handling, consistently delivering exceptional customer service. Proven ability to lead shifts and resolve issues efficiently in high-pressure environments. Strong communication skills enhance team collaboration and customer interactions. Aiming to apply expertise in a customer-centric organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Cinnabon
Livermore, CA
12.2020 - Current
  • Answered customer questions and provided store information.
  • Used suggestive selling techniques to promote add-on sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Worked closely with front-end staff to assist customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Livermore High School
Livermore
05-2022

Some College (No Degree) -

Las Positas College
Livermore, CA

Skills

  • POS system usage
  • Customer service
  • Suggestive selling
  • Active listening
  • Team collaboration
  • Time management
  • Communication skills

Certification

  • driver license

Languages

English
Professional
Spanish
Limited

Timeline

Cashier

Cinnabon
12.2020 - Current

High School Diploma -

Livermore High School

Some College (No Degree) -

Las Positas College