Proven Regional Account Manager at Republic National Distribution, adept in territory management and fostering customer relationships, significantly enhanced client retention and sales growth. Skilled in negotiation and problem-solving, I excel in developing strategic plans and executing them to achieve and surpass sales targets. My professionalism and industry expertise have been pivotal in securing long-term partnerships and expanding market share.
Overview
34
34
years of professional experience
Work History
Regional Account Manager
Republic National Distribution
05.1999 - 01.2025
Established strong client relationships through regular communication, attentive service, and prompt issue resolution throughout my 30 years field experience in the on premise beverage- alcohol industry.
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
worked in the LBGTQ communities for Pride Events, weekly promotions, marketing and beverage planning.
Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
Designed and organized product packages for presentations for regional and individual accounts.
Renegotiated contracts with expiring accounts to continue relationships with current company clients.
Participated in ongoing professional development opportunities to stay current on industry trends, enhance product knowledge, and refine sales techniques.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Developed and maintained strong working relationships with professionals within assigned territory.
Informed customers of promotions to increase sales productivity and volume.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Met existing customers to review current services and expand sales opportunities.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Attended monthly sales meetings and quarterly sales trainings.
Negotiated prices, terms of sales and service agreements.
Selected correct products based on customer needs, product specifications and applicable regulations.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Regional Sales Manager
True Grit Clothing
02.1991 - 12.1995
Education
Bachelor of Arts - Business Communication
Arizona State University
Tempe, AZ
06-1989
Skills
Territory management
Industry expertise
Customer relationship development
Client engagement
Contract management
Teamwork and collaboration
Problem-solving
Attention to detail
Multitasking Abilities
Reliability
Customer satisfaction
Organizational skills
Customer engagement
Relationship building
Sales presentations
Product knowledge
Professionalism
Solution selling
Opening and closing procedures
Adaptability
Customer retention
Networking skills
Sales techniques
Upselling techniques
Persuasive communication
Negotiation tactics
Contract negotiation
Brand representation
Team member motivation
Acquire new business
tennis scholarship to ASU.
i was 1st in City and 1st in State in singles tennis competitions throughout Colorado to achieve a tennis Scholarship at A.S.U.