GIANNA ARDIZZONE
Huntington,NY
Summary
Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
8
8
years of professional experience
Work History
Office Assistant
Harbor Irrigation Systems
Huntington, NY
02.2023 - Current
- Maintained an organized filing system of paper documents and electronic files.
- Obtain, review, and update customers' sales tax information.
- Utilize various collection techniques, including phone, email, and mail, to contact customers effectively.
Waitress Supervisor
Christopher's Courtyard
Huntington, NY
03.2020 - 02.2023
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Worked effectively in team environments to make the workplace more productive.
Assistant Manager
Crystal Clear Dry Cleaners
Huntington, NY
03.2019 - 03.2022
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Resolved customer inquiries and complaints requiring management-level escalation.
Server
Fattuscos
Northport, NY
05.2017 - 02.2019
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Bachelor of Science - Business Management
SUNY, Farmingdale
Farmingdale, NY12-2022
Skills
- Time management, organization, and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in MS Office Suite, QuickBooks, Hindsite, and multiple social media platforms
- Excellent verbal and written communication skills
- Proven ability to plan and complete multiple tasks within a strict deadline
- Ability to handle sensitive information and direction
Internship - Kravet, Inc. Bethpage, NY
Worked 100 hours + on-site in the Research Department using a wide range of tools to acquire information, present finding, and identify new patterns and trends.
- Researched all fabric inquires and placed order accordingly or provided an alternate solution
- Worked directly with designers to understand requests and outline the support needed
- Responsible for tracking and responding promptly to customers inquiries using Oracle
www.linkedin.com/in/gianna-ardizzone-588289237
Timeline
Office Assistant
Harbor Irrigation Systems
02.2023 - Current
Waitress Supervisor
Christopher's Courtyard
03.2020 - 02.2023
Assistant Manager
Crystal Clear Dry Cleaners
03.2019 - 03.2022
Server
Fattuscos
05.2017 - 02.2019
Bachelor of Science - Business Management
SUNY, Farmingdale
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