Gianna Buro
Island Park,New York
Summary
Trustworthy and dedicated worker in customer service with 6 years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. A reliable employee offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.
Overview
6
6
years of professional experience
Work History
Restaurant Cashier
Brixx & Barley
10.2021 - 01.2024
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
Restaurant Hostess
Brixx & Barley
10.2021 - 01.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Special Needs Teacher's Assistant
BOCES - PREMM Learning Center
06.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Collaborated with teachers and specialists to assess student progress.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Monitored student classroom and outdoors activities to promote student safety.
Catering Server
Servers On Site
Island Park, NY
2018.03 - Current
- Enhanced guest experience by providing exceptional service during catered events.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Criminal Justice
SUNY College At Oswego
Oswego, NY05.2025
High School Diploma -
Long Beach High School
Long Beach, NY06.2022
Skills
- Small Group Supervision
- Student Engagement
- Autism and Spectrum Disorders
- Customer Relationship Management
- Customer Service
Languages
Spanish
Limited Working
Timeline
Special Needs Teacher's Assistant
BOCES - PREMM Learning Center
06.2022 - Current
Restaurant Cashier
Brixx & Barley
10.2021 - 01.2024
Restaurant Hostess
Brixx & Barley
10.2021 - 01.2024
Catering Server
Servers On Site
2018.03 - Current
Associate of Science - Criminal Justice
SUNY College At Oswego
High School Diploma -
Long Beach High School
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