Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gianna Cacciola

Wading River,New York

Summary

Detail-oriented Nursing student adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Commended for history as hardworking, punctual team-player.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Waitress

Laurel Links Country Club
Laurel, NY
05.2020 - Current
  • Provided guidance to new waiters in learning the menu items and their ingredients.
  • Provided exceptional service to high volume of daily customers.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Monitored compliance with sanitation regulations while maintaining a safe working environment for all employees.
  • Instructed waiters on how to respond appropriately to customer complaints or inquiries.
  • Instructed new staff members on food handling procedures and service techniques.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Took orders for food and drinks and delivered them to guests.
  • Assisted in seating guests at tables or booths.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Stocked service areas with supplies during slow periods.
  • Set up tables in between patrons to reduce wait times.
  • Stocked server areas with supplies before, during and after shifts.
  • Answered phone calls for reservations or takeout orders in a professional manner.

Desk Attendant

All Star Sportscenter
Coram, NY
03.2014 - Current
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Verified customer credit to establish payment method for accommodations.
  • Answered telephone calls promptly and courteously.
  • Greeted customers in a friendly and professional manner.
  • Computed bills and collected payments
  • Maintained records of reservations and cancellations on computer system.
  • Maintained cleanliness of area throughout the day.
  • Assisted customers with questions, concerns, and requests for information.

Education

Bachelor of Science - Nursing

Hartwick College
Oneonta, NY
05-2024

Skills

  • Direct Patient Care
  • Medication and IV Administration
  • Care Plan Implementation
  • Leadership
  • Hard working
  • Dedicated
  • Friendly
  • empethetic

Certification

  • O'Connor lecture

References

References available upon request.

Timeline

Waitress

Laurel Links Country Club
05.2020 - Current

Desk Attendant

All Star Sportscenter
03.2014 - Current

Bachelor of Science - Nursing

Hartwick College

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Gianna Cacciola