Gianna Cirillo

Sprouts Farmers Market Inc, Grocery

09.2023 - Current

Greeted customers entering store and responded promptly to customer needs
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Improved efficiency, organized checkout area for optimal workflow.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Enhanced customer loyalty by participating in rewards program enrollment.
Learned duties for various positions and provided backup at key times.