Gianna Cisneros
Miami,FL
Summary
Proven customer service specialist, adept in cash handling and customer assistance, significantly enhanced customer satisfaction at Burlington. Demonstrated reliability and empathy, resolving complaints and boosting loyalty. Skilled in secure payment processing and sales improvement, showcasing a strong work ethic and integrity without compromising service excellence.
Overview
1
1
year of professional experience
Work History
Cajero
Burlington
04.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
Contabilidad
Julio Antonio Mella
Cuba 11.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
Timeline
Cajero
Burlington
04.2024 - 10.2024
Contabilidad
Julio Antonio Mella
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