Gianna Cochems
Holtsville,NY
Summary
Excellent planner, problem-solver, and relationship-builder. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Cheerleading Instructor
UCA
05.2023 - Current
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught range of sport-specific skills with optimal safety standards.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Prepared athletes for special competitions and tournaments.
Front Desk Receptionist
Goldfish Swim School & Goldfish Swim School Franchising
09.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
09.2021 - 12.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Adapted teaching techniques to different learning styles.
- Assisted in setting up the pool deck, cleaning up public areas and closing the pool in unsafe conditions.
Education
Bachelor of Arts - Marketing
Sacred Heart University
Fairfield, CT05.2026
High School Diploma -
Sachem High School East
Farmingville, NY06.2022
Skills
- Efficient Time Management
- Exceptional Leadership Qualities
- Confident Public Speaking
- Problem-Solving
- Excellent People Skills
- Flexible Schedule
- Reliable and Punctual
- Multi-Tasking Strength
- Customer Assistance
Involvement on Campus
Cheerleading ; D1 Athletics
Zeta Tau Alpha; Greek Life
Real Estate Club; Secretary
Marketing Club
Women in Business Club
Timeline
Cheerleading Instructor
UCA
05.2023 - Current
Front Desk Receptionist
Goldfish Swim School & Goldfish Swim School Franchising
09.2021 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
09.2021 - 12.2022
Bachelor of Arts - Marketing
Sacred Heart University
High School Diploma -
Sachem High School East
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