Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Creighton

Newport Beach,CA

Summary

Highly organized Front Desk Receptionist and Administrative Assistant with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Looking for a professional career in sales with an emphasis in healthcare.

Overview

4
4
years of professional experience

Work History

Internship Student

UC Irvine Health
Irvine, CA
03.2023 - 06.2023
  • Assisted in the organization of events such as conferences, seminars, and workshops.
  • Organized data into spreadsheets and databases for easy access by other departments.
  • Provided administrative support to project managers on assigned tasks.
  • Managed customer inquiries via email, phone calls, and live chat services.
  • Shadowed staff and learned advanced work.

Front Desk Receptionist

The Clubhouse Baseball
11.2022 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Organized, maintained and updated information in computer databases.
  • Collected credit card payments, processed transactions and updated relevant records.

Women's Soccer Student Athlete

University Of California, Irvine
Irvine, CA
09.2019 - 06.2023
  • Organized and maintained student athlete academic calendar to ensure timely completion of assignments.
  • Provided leadership within the locker room setting prior to games or competitions.
  • Accepted constructive criticism from coaches and teammates to improve skills.
  • 3x Big West Champion
  • 3x NCAA appearances; 2x Sweet 16 appearances
  • Beat 40 year UCI program record for minutes played and games started at 7,789 minutes and 87 total games
  • 2021 All Big West 1st Team
  • 2021 All West Region 3rd Team
  • 2022 All Big West 2nd Team

Lead Front Desk Receptionist

TOCA Football
09.2020 - 05.2021
  • Assisted with marketing and promoting of training sessions and services.
  • Checked in clients and rescheduled various sessions for all trainers
  • Provided administrative support such as filing documents, photocopying, scanning and faxing.
  • Performed data entry tasks using various software applications including Microsoft Office Suite programs.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered phones and created a working schedule for the entire facility

Education

Master of Arts - Public Health

University of California, Irvine
Irvine, CA
06.2025

Bachelor of Arts - Public Health

University of California, Irvine
Irvine, CA
06.2023

Skills

  • Accounting and Billing Software
  • Filing
  • Setting Reservations
  • Business Administration
  • Computer Proficiency
  • Time Management
  • Availability Record Keeping
  • Verbal and Written Communication
  • Scheduling
  • Guest Registration
  • Social Perceptiveness

Timeline

Internship Student

UC Irvine Health
03.2023 - 06.2023

Front Desk Receptionist

The Clubhouse Baseball
11.2022 - 06.2023

Lead Front Desk Receptionist

TOCA Football
09.2020 - 05.2021

Women's Soccer Student Athlete

University Of California, Irvine
09.2019 - 06.2023

Master of Arts - Public Health

University of California, Irvine

Bachelor of Arts - Public Health

University of California, Irvine

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Gianna Creighton