Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gianna DeCello

Austin

Summary

Dynamic sales associate with a proven track record at TJMaxx, excelling in customer service and relationship building. Recognized for effective problem-solving and teamwork, I consistently enhanced customer experiences while maintaining store organization. Reliable and adaptable, I thrive in fast-paced environments, ensuring operational efficiency and customer satisfaction.

Overview

2020
2020
years of professional experience

Work History

Sales Associate

TJMaxx
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in maintaining organized sales floor, ensuring product visibility and accessibility.
  • Executed accurate cash register transactions, handling payments efficiently and securely.
  • Collaborated with team members to manage inventory levels, supporting stock replenishment efforts.

Sales Associate

Plato's Closet
  • Demonstrated product knowledge to effectively promote merchandise and enhance customer experience.
  • Participated in training new associates, sharing best practices for customer engagement and operational efficiency.
  • Adapted quickly to changing priorities during peak shopping periods, maintaining high service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Babysitter

Family Friends And Neighbors
  • Provided attentive supervision to children, ensuring safety and well-being during activities.
  • Developed engaging play and learning activities tailored to individual children's needs.
  • Assisted with homework support, fostering a positive learning environment and encouraging academic growth.
  • Managed daily schedules, coordinating meal times, nap times, and recreational activities effectively.
  • Communicated regularly with parents about children's progress and any concerns regarding behavior or health.

Cashier

SUBWAY®Restaurants
08.2018 - 08.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted with inventory management by restocking shelves as needed during shifts.
  • Handled cash and credit card transactions accurately, minimizing discrepancies.

Education

University of The Cumberlands
Williamsburg, KY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Flexible schedule
  • Verbal/written communication
  • Conflict resolution
  • Professional demeanor
  • Cleaning techniques
  • Policy and procedure adherence

Timeline

Cashier

SUBWAY®Restaurants
08.2018 - 08.2019

Sales Associate

TJMaxx

Sales Associate

Plato's Closet

Babysitter

Family Friends And Neighbors

University of The Cumberlands

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