Gianna DeMase
Marketing Assistant
Munster,IN
Summary
Enthusiastic Marketing Assistant adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Overview
8
8
years of post-secondary education
5
5
years of professional experience
Work History
Marketing Assistant
BIGfrontier
Chicago, IL
09.2020 - Current
- Provided administrative support to senior staff including completing research assignments and organizing documentation.
- Supported marketing executives with research tasks, consistently taking initiative to increase productivity and knowledge.
- Performed account reviews for customers using our utility billing services.
Receptionist
ReMax Realty Associates
Munster, IN
03.2019 - 03.2021
- Answered telephone calls to field inquiries from clients, agents and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected, sorted, distributed and sent mail and packages.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Hostess
Harvest Room
Munster, IN
08.2018 - 03.2019
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Answered customer questions about hours, seating and event information.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
- Informed servers of newly seated parties for speedy service.
Key Holder
Vitamin Shoppe
Highland, IN
09.2016 - 07.2018
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Education
Bachelor of Science - Business, Marketing
Purdue University Calumet
Hammond, IN 08.2016 - 05.2021
High School Diploma -
Munster High School
Munster, IN 08.2011 - 12.2014
Skills
Sales PlanningBusiness DevelopmentSocial Media Marketing/AdvertisingConsumer Behavior
Attention to Detail
LeadershipMarketing researchSalesCampaign support
Organization, prioritizing, and multi-tasking
Timeline
Marketing Assistant
BIGfrontier
09.2020 - Current
Receptionist
ReMax Realty Associates
03.2019 - 03.2021
Hostess
Harvest Room
08.2018 - 03.2019
Key Holder
Vitamin Shoppe
09.2016 - 07.2018
Bachelor of Science - Business, Marketing
Purdue University Calumet
08.2016 - 05.2021
High School Diploma -
Munster High School
08.2011 - 12.2014