Enthusiastic Marketing Assistant adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Overview
8
8
years of post-secondary education
5
5
years of professional experience
Work History
Marketing Assistant
BIGfrontier
Chicago, IL
09.2020 - Current
Provided administrative support to senior staff including completing research assignments and organizing documentation.
Supported marketing executives with research tasks, consistently taking initiative to increase productivity and knowledge.
Performed account reviews for customers using our utility billing services.
Receptionist
ReMax Realty Associates
Munster, IN
03.2019 - 03.2021
Answered telephone calls to field inquiries from clients, agents and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Collected, sorted, distributed and sent mail and packages.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Hostess
Harvest Room
Munster, IN
08.2018 - 03.2019
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Answered customer questions about hours, seating and event information.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Informed servers of newly seated parties for speedy service.
Key Holder
Vitamin Shoppe
Highland, IN
09.2016 - 07.2018
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.