Gianna Diaz
North Brunswick,NJ
Summary
Motivated and detail-oriented student pursuing higher education at Middlesex County College, seeking a Patient Access Representative position to leverage strong customer service, communication, and organizational skills in a healthcare setting.
Overview
1
1
year of professional experience
Work History
Team Member
Wawa
05.2025 - Current
- Provided friendly, efficient service in a high-volume retail environment, ensuring customer satisfaction.
- Prepared and served food and beverages while maintaining strict safety and cleanliness standards.
- Assisted team members with daily operations, demonstrating teamwork and adaptability.
- Managed time effectively while balancing school and work responsibilities.
Receptionist
Skiinave Makeup Studio
01.2025 - 06.2025
- Greeted clients and managed appointment scheduling, ensuring smooth daily operations.
- Answered around 20 phone calls and emails, providing accurate information and resolving inquiries professionally.
- Maintained organized client records and confidential information with attention to detail.
- Assisted with administrative tasks, supporting staff and contributing to a positive customer experience.
- Developed strong interpersonal and communication skills in a client-facing environment.
Education
Associate of Science - Public Health
Middlesex County College
Edison, NJ05.2027
High School Diploma -
North Brunswick High School
North Brunswick, NJ06.2025
Skills
- Customer Service & Communication
- Reception & Appointment Management
- Teamwork & Collaboration
- Time Management & Organization
- Adaptability & Problem Solving
- Bilingual
- Well in fast paced areas
Languages
Spanish
Native or Bilingual
Additional Highlights
- Strong attention to detail and ability to follow procedures accurately.
- Comfortable in fast-paced environments requiring professionalism and discretion.
- Committed to continuous learning and professional growth.
Timeline
Team Member
Wawa
05.2025 - Current
Receptionist
Skiinave Makeup Studio
01.2025 - 06.2025
Associate of Science - Public Health
Middlesex County College
High School Diploma -
North Brunswick High School
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