Gianna Di Gregorio
Commerce City,CO
Summary
Reliable and upbeat Assistant Sales Manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and upselling. Dedicated and dependable sales professional with excellent interpersonal skills and superior work ethic. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager
Vogel Sales Inc.
05.2021 - 08.2024
- Supervised day-to-day operations to meet performance, quality and sales expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the company.
- Generated repeat business and customer loyalty through exceptional customer service and maintaining rapport.
- Increased overall sales by using extensive knowledge of the product to upsell and close lucrative sales.
General Manager
Rocky Mountain Hotshots LLC
05.2020 - 05.2021
- Hired with responsibility of establishing and maintaining multiple departments of brand-new company.
- Managed general operations including accounting department and customer service.
- Maximized performance by monitoring daily activities and leading team of 5-6.
- Hired and onboarded including training and new hire documentation.
- Produced weekly invoice reports and performed appropriate actions for quick resolutions of conflicts.
- Decreased total outstanding invoices by 45% over approximately 2 months by devising and implementing new system for invoicing and collecting payments.
General Manager
Skyline Village Liquors
06.2019 - 05.2020
- Responsible for operational efficiency by managing budgets, accounts and overall sales trends.
- Developed and maintained relationships with customers and suppliers within the wine and liquor industry.
- Reviewed and monitored scheduling, purchasing and other expenses weekly/monthly.
- Set and managed effective store schedules based on forecasted seasonal customer levels.
- Increased customer satisfaction by maintaining positive environment and energy within the store.
Sales Associate
24-Hour Fitness
01.2019 - 05.2019
- Served as lead in relocating and grand opening brand-new location.
- Boosted initial membership sales by participating in events aimed at building relationships with surrounding community and potential new members.
- Improved member satisfaction by providing exceptional customer service.
- Participated in ongoing development opportunities to stay current with industry best practices.
Education
Bachelor of Science - Equine Science, Business Administration & Technical and Science Communication
Colorado State University
Fort Collins, CO05.2019
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Respectful
- Sales
- Interpersonal
- Team Leadership
- Integrity
- Adaptable
Timeline
Assistant Sales Manager
Vogel Sales Inc.
05.2021 - 08.2024
General Manager
Rocky Mountain Hotshots LLC
05.2020 - 05.2021
General Manager
Skyline Village Liquors
06.2019 - 05.2020
Sales Associate
24-Hour Fitness
01.2019 - 05.2019
Bachelor of Science - Equine Science, Business Administration & Technical and Science Communication
Colorado State University
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