Gianna Fiore
East Amherst,NY
Summary
Dynamic School Counselor Intern at Henry J. Kalfas Elementary School, adept at fostering student advocacy and promoting mental health awareness. Successfully implemented individualized behavior plans, enhancing social-emotional learning and inclusivity. Cultivated strong relationships with families, demonstrating exceptional empathy and communication skills to support student success.
Overview
5
5
years of professional experience
Work History
School Counselor Intern
Henry J. Kalfas Elementary School
08.2025 - Current
- Conducted individual and group counseling sessions to support student emotional and social development.
- Collaborated with teachers to identify at-risk students and implement intervention strategies.
- Facilitated workshops on conflict resolution and peer mediation skills for students.
- Developed personalized action plans for students with academic or behavioral challenges.
- Assisted in organizing school events focused on mental health awareness and community building.
- Developed strong relationships with students and families through consistent communication and rapportbuilding.
- Conducted individual and group counseling sessions for students experiencing personal, social, or academic challenges.
- Collaborated with school staff to identify at-risk students, implementing targeted interventions to promote positive outcomes.
- Promoted a culture of inclusivity by organizing diversity awareness initiatives within the school community.
- Facilitated conflict resolution between peers, fostering a positive learning environment for all students.
- Partnered with parents and guardians to promote student success in school environment.
- Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Restaurant Hostess
District 37 Kitchen and Taphouse
08.2023 - Current
- Greeted and seated guests, ensuring prompt service and exceptional first impressions.
- Managed reservations and waitlists using OpenTable, optimizing seating efficiency during peak hours.
- Collaborated with kitchen and serving staff to communicate guest preferences and dietary restrictions.
- Trained new host staff on customer service protocols and operational standards for consistency.
Barista
Tropical Smoothie Cafe
09.2021 - 01.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Camp Counselor
Clearfield Summer Camp
05.2021 - 08.2022
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
- Supported campers' personal growth by providing consistent emotional and social support.
- Cultivated culture of respect and understanding through diversity and inclusion training sessions.
- Collaborated with parents to address concerns, ensuring clear communication regarding camper experiences and well-being.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Master of Science - Psychology
Niagara University
Niagara Falls, NY05.2026
High School Diploma -
Williamsville North High School
Williamsville, NY06.2022
Skills
- Guest Relations
- Disciplinary Action
- Public Relations
- Time Management
- Multicultural competence
- Mental health awareness
- Individual counseling
- Empathy development
- Behavioral assessment
- Student advocacy
- Social-emotional learning
Timeline
School Counselor Intern
Henry J. Kalfas Elementary School
08.2025 - Current
Restaurant Hostess
District 37 Kitchen and Taphouse
08.2023 - Current
Barista
Tropical Smoothie Cafe
09.2021 - 01.2023
Camp Counselor
Clearfield Summer Camp
05.2021 - 08.2022
Master of Science - Psychology
Niagara University
High School Diploma -
Williamsville North High School