Gianna Fitzpatrick
Commack ,NY
Summary
Dynamic and reliable professional with extensive experience at SUBWAY® Restaurants, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order fulfillment and effective communication. Skilled in cash handling and food preparation, consistently maintaining high standards of cleanliness and safety. Committed to continuous improvement and staff training.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
11.2024 - 06.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Crew Member
Mcdonalds NC
05.2023 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
Highschool Diploma - N/a
Penn Foster
GA08.2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Food preparation
- Cash handling
- Customer satisfaction focus
- Attention to detail
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
- Patience and empathy
- Efficient work pace
- Cleaning and sanitization
- Money handling
- Guest service
- Taking and preparing orders
- Task prioritization
- Phone and online order processing
- Order accuracy
- Professionalism and courtesy
- Heavy lifting
- POS system operation
- Safe food handling
- Continuous learning mindset
- Creativity and innovation
- POS system use
- Product upselling
- Health and safety compliance
- POS systems
- Store opening and closing
- Food safety
- Inventory counts
- Product stocking and rotation
- Staff training
- Flexible schedule
- Cooking
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2024 - 06.2025
Crew Member
Mcdonalds NC
05.2023 - 11.2024
Highschool Diploma - N/a
Penn Foster
Similar Profiles
Rhys McMahonRhys McMahon
Sandwich Artist at SUBWAY®RestaurantsSandwich Artist at SUBWAY®Restaurants
Brody BarghBrody Bargh
Sandwich Artist at SUBWAY®RestaurantsSandwich Artist at SUBWAY®Restaurants
Amy MitchellAmy Mitchell
Resturant Manager at SUBWAY®RestaurantsResturant Manager at SUBWAY®Restaurants
Sandini NirashaSandini Nirasha
Senior Sandwich Artist at SUBWAY®RestaurantsSenior Sandwich Artist at SUBWAY®Restaurants
Blaine MalefattoBlaine Malefatto
MEDIA RELATIONS ASSOCIATE at Syntax Communication GroupMEDIA RELATIONS ASSOCIATE at Syntax Communication Group