Gianna Gonzales
Santa Fe,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Investigator of Elderly Abuse
Adult Protective Services/ Long-term And Aging
03.2023 - 06.2023
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
COVID Rental Assistance Processor
Department Of Finance And Administration
03.2021 - 03.2023
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Answering calls regarding rental assistance
- Created and audited reports and rental awards.
- Worked with Utility and rental management companies.
Title Clerk
Santa Fe Honda/ Subaru
11.2019 - 12.2020
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
Server
Il Vicino Pizza
03.2012 - 04.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
AMDA
6304 Yucca St. Los Angeles, CA 90028Skills
- Supervise Workers
- Dedicated Support
- Assess Students
- Case History Compilation
- Prepare Reports
- Maintain Case Files
- Attention to Detail
- Planning and Coordination
- Self-Motivated
- Decision-Making
- Dependable and Responsible
- Written Communication
- Organization and Time Management
- Problem-Solving
Timeline
Investigator of Elderly Abuse
Adult Protective Services/ Long-term And Aging
03.2023 - 06.2023
COVID Rental Assistance Processor
Department Of Finance And Administration
03.2021 - 03.2023
Title Clerk
Santa Fe Honda/ Subaru
11.2019 - 12.2020
Server
Il Vicino Pizza
03.2012 - 04.2016
High School Diploma -
AMDA
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