Gianna Graham

Organize office operations and procedures. Manage relationships with vendors to keep track of daily invoices. Provide general support to customers. Efficiently and accurately process titles for Motor Vehicle. Maintain inventory and bank records. Complete bank deposits daily. Monitor & maintain office supplies. Manage deals and contracts in office. Ensure security, integrity, & confidentiality of data

Generated strategies across 3 different social media platforms that increased our followers by 95%. Exceeded client expectations receiving 98% positive feedback. Created and posted new content daily. Developed marketing content such as advertisements, & short videos. Experience with high-end vehicle photography and videos.

Supervised searches of records and examined titles, assigning, scheduling and evaluating work. Efficiently and accurately process automotive documentation and registration. Origination skills with paperwork such as maintaining records of titles, vehicle inventory, and customers accounts daily. Controller and founder of A/R (Accounts Receivable) and Buy Here Pay Here departments. Reconciled and completed bank deposits daily.

Answered questions about organization provided callers with address, directions and other information. Typed memos and letters using Microsoft Office/ Google Docs / Excel. Maintained detailed and accurate records of visitor requests and of calls received. Handled frequent work process interruptions with flexibility and poise. Processed cash, check and credit cards for customer purchases. Assisted finance department by packaging and shipping all financed deals to assigned banks. Created NJ Temporary Tags online for every completed purchase.

Provided efficient and courteous service to customers. Maintained astounding organization skills. Processed cash, check and credit cards for customer purchases. Prepared and served each order with satisfaction.

Enforced store safety and cleanliness standards, reducing hazards. Delivered service excellence through all points of contact. Attended training to refresh on current procedures and learn process improvements. Processed Cash and or card payments for customer purchases. Entered and received orders using a kiosk machine.