Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Gianna Guerrier

Newburgh,NY

Summary

Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Reliable and organized worker with 5 years of experience leveraging excellent time management and quality assurance skills. Proficient in operation of standard job equipment and committed to facilitating team productivity.

Overview

5
5
years of professional experience

Work History

Camp Counselor

Boys & Girls Club
06.2019 - 08.2019
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Worked with children of varying age, interest, skill, and developmental levels.

Assistant

Home Health Aid
07.2020 - 03.2021
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
  • Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
  • Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
  • Performed physical therapy exercises with patients under clinical supervision, supporting rehabilitation goals through diligent practice sessions.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.

Crew Member

Burger King
01.2020 - 01.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.

Commercial Car Driver

AutoZone
05.2022 - 11.2022
  • Increased customer satisfaction by providing timely and efficient transportation services.
  • Maintained high safety standards by conducting thorough vehicle inspections and adhering to all traffic laws.
  • Improved route efficiency by utilizing GPS technology and staying up-to-date on road conditions.
  • Enhanced communication with dispatchers, ensuring accurate pick-up and drop-off locations for clients.
  • Delivered goods securely and efficiently through careful handling and safe driving practices.
  • Provided excellent customer service, addressing client concerns promptly and professionally.
  • Assisted in training new drivers, sharing best practices, and offering guidance when needed.
  • Supported company goals by maintaining a clean driving record free of violations or accidents.
  • Followed all relevant traffic laws and safety regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Cleaned vehicle regularly to maintain professional appearance.

FC Associate

Amazon
05.2023 - Current
  • Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
  • Reduced order processing time through effective coordination with team members and accurate inventory management.
  • Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Managed shipping documentation accurately to ensure compliance with company policies and regulatory requirements.
  • Balanced workload distribution among team members effectively, fostering a collaborative work environment that maximized productivity.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Read and analyzed work orders to verify consistency with merchandise information.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.

Education

High School Diploma -

Newburgh Free Academy
Newburgh, NY
06.2021

Skills

  • Loading and Unloading
  • Order Picking
  • Warehouse Safety
  • Shipping Procedures
  • Stress Management
  • Bathing Assistance
  • Active Listening
  • Critical Thinking
  • Conflict Resolution
  • Team Collaboration
  • Patient Lifting
  • Patient Care
  • Money Handling
  • Organized Multi-Tasker
  • Problem Solving
  • Cleaning and Sanitation
  • Meal Preparation
  • Customer Service Excellence
  • Parental Communication
  • Activity Planning
  • Enforcing Rules
  • Health and Wellness
  • Decision-Making
  • Effective Communication
  • Physical stamina and strength
  • Attention to detail
  • Logbook management
  • Commercial Driving
  • Transportation Safety

Languages

Haitian (Creole)
Limited Working

Affiliations

  • Painting and Drawing
  • Hairstyling
  • Self Care

Timeline

FC Associate

Amazon
05.2023 - Current

Commercial Car Driver

AutoZone
05.2022 - 11.2022

Assistant

Home Health Aid
07.2020 - 03.2021

Crew Member

Burger King
01.2020 - 01.2022

Camp Counselor

Boys & Girls Club
06.2019 - 08.2019

High School Diploma -

Newburgh Free Academy

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Gianna Guerrier