Gianna Guiles
Piscataway,NJ
Summary
Freshman student at Rutgers University, possessing a extensive understanding of retail dynamics and guest service principles. Demonstrated expertise in delivering exceptional product recommendations and solutions to fulfill guest requirements and surpass their expectations. Dedicated to implementing sales, service, and guest experience strategies that result in strong sales performance.
Overview
4
4
years of professional experience
Work History
Volunteer Work
Bridgeway Care and Rehabilitation Center
Bridgewater, NJ
08.2023 - Current
- Provided assistance to elderly residents with daily living activities such as bathing, dressing, feeding and mobility.
- Organized recreational activities for the elderly including music therapy sessions, art classes and outdoor walks.
- Helped clients stay happy and healthy by providing mental and emotional support.
Front of House Team Member
Tacoria
Piscataway, NJ
01.2024 - 12.2024
- Demonstrated excellent customer service skills by responding promptly to customer inquiries.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Consistently cleaned the atmosphere to provide a welcoming dining environment.
- Monitored inventory of front-of-house supplies and placed orders as necessary.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
The United Nations Children's Fund (UNICEF)
Volunteer Work
Piscataway, NJ
10.2020 - 06.2024
- Donated and raised money in several fundraisers.
- Decorated and cleaned up for school events for younger children.
- Contributed in teamwork for meetings and planning for events.
Guest Advocate/Starbucks Barista
Target
South Plainfield, NJ
08.2023 - 01.2024
- Maintained an organized workspace while stocking merchandise.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Provided product knowledge to customers on the features and benefits of products.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
Crew Member Food Guest Service
Dunkin' Donuts
Piscataway, NJ
06.2022 - 07.2023
- Provided professional and friendly guest service with excellent communication and positive attitude.
- Committed to being diligent while completing responsibilities in order to produce best results.
- Communicated clearly with other workers to achieve workplace goals.
- Kept presentation and appearance of the workplace tidy and maintained cleanliness.
- Advertised the products to appeal to the guests and increased sales.
- Kept appliances and products neat and organized.
Education
Piscataway Township High School
Piscataway, NJ06.2024
Some College (No Degree) - Nursing
Rutgers University
New Brunswick, NJSkills
- Problem-solving
- Exceptional Guest Service
- Fast Decision-making
- Quick Learner & Extensive Knowledge
- Analytical thinking
- Team building
Affiliations
- Honors Wind Ensemble 2020-2024
Timeline
Front of House Team Member
Tacoria
01.2024 - 12.2024
Volunteer Work
Bridgeway Care and Rehabilitation Center
08.2023 - Current
Guest Advocate/Starbucks Barista
Target
08.2023 - 01.2024
Crew Member Food Guest Service
Dunkin' Donuts
06.2022 - 07.2023
The United Nations Children's Fund (UNICEF)
Volunteer Work
10.2020 - 06.2024
Piscataway Township High School
Some College (No Degree) - Nursing
Rutgers University
Similar Profiles
Melanie QuesadaMelanie Quesada
Certified Nursing Assistant at Bridgeway Care and Rehabilitation CenterCertified Nursing Assistant at Bridgeway Care and Rehabilitation Center
Leticia MoranLeticia Moran
Certified Nursing Assistant at Bridgeway Care And Rehabilitation CenterCertified Nursing Assistant at Bridgeway Care And Rehabilitation Center
Leticia MoranLeticia Moran
Licensed Practical Nurse at Bridgewaycare and Rehabilitation CenterLicensed Practical Nurse at Bridgewaycare and Rehabilitation Center
Tulja PatelTulja Patel
Volunteer at Baps OrganizationVolunteer at Baps Organization
Shameem BEGUMShameem BEGUM
IT Teacher / Assistant IT Support Staff at An-Noor AcademyIT Teacher / Assistant IT Support Staff at An-Noor Academy